Microsoft 365 Engineer

Microsoft 365 Engineer

£500 - £600 per day / Inside IR35 / 3 days per week onsite

We are looking for an experienced IT Infrastructure Engineer (Microsoft 365) to join a high-performing enterprise IT function. This role will focus on supporting and enhancing a modern end-user computing environment, leveraging Microsoft technologies including M365, Intune, Azure, and Entra ID.

You will play a key role in maintaining a secure, resilient, and high-performing Modern Workplace platform, while working closely with cross-functional teams and third-party vendors.

Key Responsibilities:

• Provide 3rd line support across the Modern Workplace environment
• Administer and optimise Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams)

Act as an SME for Microsoft Intune, including:

• Device enrolment & compliance
• Policy configuration & security controls
• Application deployment & lifecycle management
• Autopilot and zero-touch provisioning

Support identity and security solutions, including:

• Entra ID (Azure AD), MFA, SSO, Conditional Access
• Defender for Endpoint and Zero Trust architectures

Troubleshoot complex issues across:

• Windows OS, O365 apps, authentication, and connectivity

• Deliver and support application packaging and deployment
• Utilise PowerShell scripting for automation and efficiency
• Work with third-party suppliers to ensure service delivery
• Contribute to projects and continuous improvement initiatives
• Create and maintain technical documentation, KBAs, and standards

Required Skills & Experience:

• Strong experience in an enterprise environment (5+ years)

Deep knowledge of:

• Microsoft 365 administration
• Microsoft Intune (MDM & MAM)
• Azure / Entra ID in hybrid environments

• Proven experience with Windows 3rd line support and troubleshooting tools
• Application packaging experience (e.g., PSADT, ORCA, MSI creation)
• Experience supporting Teams as a unified communications platform
• Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, LAN/WAN)
• Strong analytical and problem-solving skills
• Excellent stakeholder communication abilities