Senior AI/IT Trainer/Senior IT/AI Learning Specialist

Senior AI IT Trainer/Senior IT AI Learning Specialist

A fantastic opportunity has arisen for a Senior AI IT Trainer/Senior IT AI Learning Specialist to join our London based law firm on an initial 12 Month Fixed Term Contract.

Senior AI IT Trainer/Senior IT AI Learning Specialist

Responsibilities and Duties:

Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training
Support the integration and adoption of new technologies, including generative AI tools such as Microsoft Copilot, into daily working practices
Collaborate with legal and business services teams to understand workflows, identify inefficiencies and recommend technology-enabled solutions
Provide one-to-one coaching to improve productivity and effective use of firm-supported systems
Design, implement and deliver training programmes for existing systems and new technologies, including Microsoft 365, generative AI tools and the IT Induction
Deliver training in classroom, remote, desk-side and one-to-one formats, tailored to role and user needs
Create and maintain engaging training materials, user guides and video tutorials using eLearning tools
Maintain the Learning Management System (LMS), ensuring content and schedules remain current
Monitor user adoption, gather feedback and refine training programmes and...