Systems Developer / Technical Support Engineer

Systems Developer / Technical Support Engineer

A fantastic opportunity has arisen for a Systems Developer / Technical Support Engineer to join our Littlehampton based law firm on an initial 6 Month Fixed Team Contract.

Systems Developer / Technical Support Engineer

Responsibilities and Duties:

• Work directly with internal stakeholders to understand business processes, operational requirements, and system needs.

• Translate business requirements into system workflows, configurations, and functional implementations.

• Configure and implement software platforms, integrations, and operational tools.

• Support the setup, maintenance, and optimisation of system environments.

• Develop and document workflows, automation processes, and configuration standards.

• Provide technical support and troubleshooting for system-related issues.

• Assist with testing, implementation, and rollout of new features or system updates.

• Identify opportunities to improve operational efficiency through better system configuration and workflow design.

• Collaborate with product, operations, and leadership teams to ensure systems align with business objectives.

Systems Developer / Technical Support Engineer

Knowledge, Sills and Experience:

• Experience working with business systems, platforms, or SaaS tools in a configuration or implementation capacity.

• Strong understanding of workflows, system integrations, and operational processes.

• Ability to translate business requirements into practical system solutions.

• Experience with system setup, configuration, and troubleshooting.

• Comfortable working with APIs, integrations, or automation tools (beneficial but not necessarily heavy coding).

• Strong problem-solving and analytical skills.

• Ability to communicate effectively with both technical and non-technical stakeholders.

• Experience documenting processes and system configurations.

• Self-starter who is comfortable working in an evolving and fast-paced environment.

Systems Developer / Technical Support Engineer