Ocean Freight Forwarding Operations Apprentice
Role
An apprenticeship to develop towards becoming an International Freight Forwarder, whose overall aim is to provide administrative support to the Regional administration team. This role will support the business in exporting and importing goods from and to the UK and across the World. The main focus will be working in the Ocean Freight Department.
This role will support the business in Exporting and Importing Goods from and to the UK and across the World. The main focus will be working in the Ocean Freight Department.
Key Activities can include:
- Develop relationships with customers (internal/external)
- Ensure all customer enquiries are responded to promptly and professionally
- Adhere to Customs Compliance procedures and documentation
- Ensure each ‘Job File’ is fully and accurately completed
- Work with DHL internal offices, Inland logistics, warehouse and carriers to resolve exceptions and discrepancies as they arise
- Liaise with inland logistic & warehouse teams on Ocean freight planning and coordination
- Liaise with overseas offices on Ocean freight planning and coordination
- Maintain mandatory milestones through the company's Freight Forwarding system
- Use company systems to create, manage and maintain the movement of freight
- Update the company’s customer complaints system with all required inputs
Training
- International freight forwarding specialist Level 3
- On-the-job training delivered by the employer
- Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
- Allocation of an apprenticeship delivery coach who will carry out regular training
- Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
The apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role.
- Apprenticeship Standard
- International freight forwarding specialist (level 3)
- Training Provider
- SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
- Working Week
- Monday – Friday 9am - 5pm.
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 4th June 2024
- Start Date
- Thursday, 13th June 2024
Desired Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Ability to work to deadlines
- Positive attitude
Qualifications
- 5 GCSE’s including Maths and English GCSE or equivalent, grade A*-C/ 4-9 (Essential)
- 2 years work experience Other, grade NA (Desired)
About the Employer
- Company
- DHL GLOBAL FORWARDING (UK) LIMITED
- Location
- Unit 2, Queen Elizabeth Distribution Park, Purfleet Bypass, Essex, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600.00
- Posted
- Company
- DHL GLOBAL FORWARDING (UK) LIMITED
- Location
- Unit 2, Queen Elizabeth Distribution Park, Purfleet Bypass, Essex, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600.00
- Posted