Data Technician Apprentice

Are you ready to kick-start your career in tech? As a Data Technician Apprentice, you’ll play a key role in supporting both clients and colleagues. Working closely with our Office Manager, you’ll not only gain hands-on technical skills but also develop a strong understanding of how effective administration keeps an office running efficiently.

• Lead Data including external data from source and export for call out and email campaigns
• Maintenance, Support and Product Contracts
• Collating product data based on what Digicomm sell or will be selling
• Creating / Assisting with the creation of quote templates
• Organising images for relevant products
• External data
• Centralising a stock list and or adding to Quotewerks
• SharePoint
• Creating and deploying templates
• Ensuring all documents adhere to our brand guidelines.
• Preparation, documentation, and implementation of processes for quality systems accreditation – example ISO
• Compliance procedures and documentation
• Promote generalised training – logging in our HR Program
• Answering inbound general company telephone calls and accounts calls
• Fall back for operations calls
• Take specific details of the person calling, fault being reported and understanding the priority
• Efficient method of relaying the information to the support team and or creating a case in CRM for the operations team to act upon

• Communication skills
• Attention to detail
• Organisation skills
• Team working
• Initiative