ICT – Apprentice Entry Level
You will help our team deliver & maintain digital devices & systems for customers. You'll work closely with experienced colleagues across technical distribution, basic pre-sales support, & customer service to develop your knowledge & skills in line with your apprenticeship programme. There may be a requirement to travel to client site.
Role
- Supporting device setup and configuration – helping to prepare digital devices by installing SIM cards, modems, and storage components, updating firmware, and connecting devices to internal systems, all with guidance and full training provided
- Assisting with testing and basic fault finding – carrying out routine checks to make sure devices work properly before dispatch, using checklists and simple tools, and learning how to report or escalate any faults to the technical team
- Helping with stock handling and logistics – booking in new devices, updating stock records, keeping the workspace organised, and supporting with the safe packaging and timely dispatch of goods to customers
- Working closely with the team – learning how to communicate clearly with colleagues, ask for help when needed, and contribute to a positive, supportive working environment across technical and customer-facing teams
- Maintaining records and following documentation processes – completing basic checklists or logs for each task, writing simple notes on work done, and using templates to support documentation, quality control, or escalation
- Following safety, security, and learning practices – working safely in a warehouse/technical environment, handling equipment and data securely, attending training, and building your knowledge to successfully complete the apprenticeship
Training
- Information Communications Technician Apprenticeship Standard Level 3
- Training will be delivered both in College and in the workplace
- Potential position upon completion of the apprenticeship
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- GLOUCESTERSHIRE COLLEGE
- Working Week
- Monday - Friday, 09:00 - 17:30 inclusive with an hour for lunch.
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Wednesday, 16th July 2025
- Start Date
- Monday, 8th September 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Logical
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
DIGITAL BARRIERS SERVICES LIMITED
Digital Barriers is a cutting-edge IoVT technology provider, delivering instant video insights to support mission-critical decisions across public safety, defence, transportation, retail, healthcare, and more. Our patented AI-powered video codec and secure EDGE-based VSaaS platform enable real-time, low-latency video with up to 90% bandwidth savings. With over a decade of experience supporting governments, military, and law enforcement globally — including deployments across NATO, presidential inaugurations, and major global events — our technology is proven at scale. Today, we work with major network operators like Vodafone and AT&T to provide secure, reliable video over cellular networks.
- Company
- DIGITAL BARRIERS SERVICES LIMITED
- Location
- 18 Brunel Court, Quedgeley, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £20,000 a year
- Posted
- Company
- DIGITAL BARRIERS SERVICES LIMITED
- Location
- 18 Brunel Court, Quedgeley, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £20,000 a year
- Posted