Managed Installations Apprentice

Are you passionate about tech and eager to grow a career in ICT? Do you enjoy talking to customers and troubleshooting technical issues? This opportunity is ideal for someone with a keen focus on the network pathway and networking.

Role

Working with a team of experienced technicians, you will assist our customers with the below types of duties:

  • Supporting IT network infrastructures: Learning to install, configure, and maintain hardware/software
  • Assisting with troubleshooting and monitoring network performance
  • Helping users with connectivity and access issues
  • Gaining hands-on experience with routers, switches, and cybersecurity

Training

Information Communications Technician Level 3 Apprenticeship Standard:

The successful candidate will undertake a 22-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter, working towards the qualification along with weekly off-the-job training and monthly coaching sessions.

You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. All training and coaching will take place online.

You will have a designated mentor in the workplace to support your learning and, at the end of the programme, will be assessed via an external assessment body.

There will be an opportunity to grow into a more senior role and to progress onto the next level of Apprenticeship upon successful completion of Level 3.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
THE DEVELOPMENT MANAGER LTD
Working Week
40 hours per week, Monday-Friday, times to be confirmed.
Expected Duration
1 Year 10 Months
Positions Available
1
Closing Date
Monday, 1st December 2025
Start Date
Monday, 5th January 2026

Desired Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Problem solving skills
  • Number skills
  • Analytical skills
  • Initiative

Qualifications

  • English GCSE, grade 4 (Essential)
  • Maths GCSE, grade 4 (Essential)

About the Employer

DOLPHIN TEC LIMITED
Dolphin Tec is a Worcestershire-based company specialising in managed print solutions, IT services, and secure document management. With over 50 years of industry experience, we deliver tailored, cost-effective solutions to businesses across the Midlands. Known for our personal service and technical expertise, we help our customers streamline operations and improve digital efficiency.
Company
DOLPHIN TEC LIMITED
Location
UNIT 12, HIGHGROVE FARM, SEAFORD, PINVIN, England
Employment Type
Advanced Apprenticeship
Salary
£15,704 a year
Posted
Company
DOLPHIN TEC LIMITED
Location
UNIT 12, HIGHGROVE FARM, SEAFORD, PINVIN, England
Employment Type
Advanced Apprenticeship
Salary
£15,704 a year
Posted