Business Intelligence Apprentice

The UK Optimisation team are currently recruiting for an Apprentice to join us on a 30 month fixed term contract. As part of this role you will support the production and distribution of operational and business reports. Maintain and update reporting tools and data sources, analyse data to support operational efficiency and decision making. Collate with teams to identify data needs current and future. Support data quality and governance processes. Build an understand of how data supports container terminal operations and contributes to business success.

Location: Stanford Le Hope, England, United Kingdom

Hours: Monday – Friday 37.5 hours per week

Contract: 30 Month FTC

How you will contribute

• Support the production and distribution of operational and business reports
• Assist in generating daily, weekly, and monthly performance reports for various terminal departments, ensuring accuracy and timeliness.
• Prepare standardised reporting templates and dashboards under guidance, aligned with company KPIs.
• Distribute completed reports to stakeholders and maintain version control and documentation.
• Maintain and update reporting tools and data sources
• Ensure reporting dashboards and spreadsheets are up to date with the latest data feeds and structures.
• Support data checks and updates to keep reporting tools accurate and functioning correctly.
• Work with the BI Lead to update automated report components when business processes or systems change.
• Analyse data to support operational efficiency and decision-making
• Assist in identifying trends and patterns in terminal performance data (e.g., crane productivity, gate throughput).
• Prepare basic commentary or visual summaries of insights from reports for review by the BI Lead or operational teams.
• Highlight data anomalies or irregularities to the BI Lead for further investigation.
• Collaborate with teams across the terminal to understand data needs
• Engage with operations, planning, and commercial teams to understand what information they use and why.
• Use feedback to help improve the usefulness and clarity of reports and dashboards.
• Support the delivery of tailored reports or small updates as requested by stakeholders, under supervision.
• Support data quality and governance processes
• Help monitor source data for errors, inconsistencies, or missing entries, raising concerns to the BI Lead.
• Follow procedures for handling sensitive or confidential information responsibly.
• Assist in documenting data sources, calculations, and assumptions used in reporting.
• Develop skills in data tools, reporting systems, and business processes
• Actively learn how to use business intelligence tools (e.g., Power BI, Excel, SQL) and terminal-specific systems.
• Participate in training and coaching sessions provided by the BI Lead and other departments.
• Build an understanding of how data supports container terminal operations and contributes to business success.

What you will bring

Qualifications

• Minimum ‘A’ level education.
• Tertiary educational qualification preferable
• Computer science degree or other relevant degree within the IT function – BA/BS (desirable)
• Process improvement qualification (eg. Lean, Agile) or similar (desirable)

Experience

• A proven track record in the Transportation and/or Logistics industry (desirable)
• Knowledge of Container Terminal Operations (desirable)
• Knowledge and understanding of Terminal Operating Systems including automation of processes/equipment (desirable)
• Experience with Business Process Modelling (required)
• Experience in applying process automation (desirable)
• Experience of data modelling, including semantic modelling and presentation layers, including but not limited to Microsoft PowerBI and Fabric (desirable)
• A proven record in providing accurate, adaptable information to all levels within Terminal operating background

Compensation

DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.