Ecommerce Manager

The Role:

We are about to relaunch our website, creating a user experience that embodies premium shopping. We are looking for a talented and experienced Shopify E-commerce Manager to join our team and spearhead the evolution of the platform. This is a unique and exciting opportunity to drive the success of our online store, leveraging Shopify’s platform to its fullest potential.

As the Shopify E-commerce Manager, you will be the key link between our marketing, buying and operations teams, ensuring our digital storefront is not only visually appealing but also highly functional, user-friendly, and optimized for conversions.

Overview:

Job Title: Ecommerce Manager

Location: London, E1

Salary: £36,000-£40,000 + bonus and benefits

Responsibilities

As a Shopify E-commerce Manager, your key responsibilities will include:

· Managing and maintaining our Shopify-based e-commerce site, ensuring it operates seamlessly and performs at peak efficiency.

· Line managing the e-commerce team, coaching, mentoring and supporting your reports, enabling them to hit personal and organisational objectives.

· Collaborating with teams to design and implement new features, promotional campaigns, and site improvements.

· Optimizing the site for customer experience, which includes navigation, functionality, and mobile responsiveness.

· Analysing site performance metrics and user behaviour to identify areas for improvement and growth.

· Implementing SEO strategies and ensuring the site ranks well in search engine results.

· Co-ordinating e-commerce marketing efforts, including email campaigns, paid advertising, and social media integration.

· Managing brand launches and product uploads, including comprehensive descriptions, pricing, and inventory management, keeping the store up to date.

· Staying current with Shopify updates, apps, and integrations to enhance the site’s capabilities.

· Resolving technical issues quickly and effectively to minimize downtime.

· Providing training and guidance to team members on Shopify tools and best practices.

Qualifications

We are seeking a candidate who possesses the following qualifications and skills:

Experience

· Minimum 3-5 years of experience managing Shopify e-commerce platforms, preferably with a £1m minimum annual turnover.

· Proven track record of driving e-commerce success and achieving KPIs.

· Experience with Shopify Plus is a strong advantage.

Technical Skills

· Proficiency in Shopify, including themes, apps, and customizations.

· Knowledge of coding languages such as HTML, CSS, and JavaScript is a plus.

· Strong understanding of SEO principles and e-commerce analytics tools like Google Analytics.

· Familiarity with digital marketing tools such as Klaviyo, Mailchimp, or similar platforms.

Soft Skills

· Excellent communication and collaboration skills.

· Strong problem-solving abilities and a proactive approach to challenges.

· Attention to detail and a commitment to delivering high-quality work.

· Ability to manage multiple projects and meet deadlines in a fast-paced environment.

What We Offer

We value our team members and are committed to providing a supportive and rewarding work environment that enhances the careers of every individual. Here’s what you can expect:

· A competitive salary and benefits package.

· Opportunities for professional growth and development.

· A flexible, hybrid or remote working environment (depending on location).

· A creative and collaborative culture within a growing organisation

· The chance to work with a passionate and dedicated team that values innovation and excellence.