Apprentice Administration Assistant
Looking to start your career in a busy, friendly healthcare environment? We are seeking a motivated Apprentice Administration Assistant to join our GP practice team. This is a fantastic opportunity to gain hands-on experience in a professional office setting while working towards a recognised Level 2 Apprenticeship qualification.
Role
Main Duties:
- Provide general administrative support to the practice team
- Assist with reception and telephone administration, without responsibility for face-to-face reception
- Process new patient registrations and update patient information accurately
- Undertake routine data entry and maintain electronic records
- Assist with scanning, filing and processing incoming correspondence
- Distribute correspondence and administrative information to the appropriate member of staff
- Assist with routine referral and document administration
- Provide basic secretarial support, including typing letters and documents as required
- Use practice computer systems and Microsoft Office applications as required
- Maintain spreadsheets, lists and other administrative records
- Assist with routine searches, recalls and practice administrative work
- Monitor allocated administrative tasks and ensure they are completed within agreed timescales
- Help maintain organised and efficient administrative systems
- Communicate appropriately with colleagues
- Follow practice procedures relating to confidentiality, data protection and information governance
- Report any problems, errors or concerns to an appropriate member of staff
- Undertake other routine administrative duties appropriate to the role and level of training
Training
Administration Assistant Level 2.
Training with Milton Keynes College. Ongoing training, support and development with the employer.
Opportunity to progress to further and higher training.
- Apprenticeship Standard
- Administration assistant (level 2)
- Training Provider
- MILTON KEYNES COLLEGE
- Working Week
- Monday - Friday: 08:00 - 16:00 or 08:30 - 16:30.
- Expected Duration
- 1 Year
- Positions Available
- 1
- Closing Date
- Thursday, 24th September 2026
- Start Date
- Sunday, 11th October 2026
Desired Skills
- Willing to learn
- Good communication
- Basic IT skills
- Attention to detail
- Well organised
- Reliable & punctual
- Team player
- Professional manner
- Follows instructions
- Confidentiality aware
- MS Word/Excel basics
- Healthcare interest
Qualifications
- Maths GCSE, grade 3-9 (Essential)
- English GCSE, grade 3-9 (Essential)
- English GCSE, grade 4-9 (Desired)
- Maths GCSE, grade 4-9 (Desired)
About the Employer
DR R HENDERSON & PARTNERS THE SURGERY
Bassett Road Surgery is a trusted NHS GP practice in Leighton Buzzard, providing high-quality primary healthcare services to the local community. With a patient-focused approach and a dedicated team of healthcare professionals, the surgery is committed to delivering compassionate care, promoting wellbeing, and supporting positive health outcomes for all patients.