Digital Business Apprentice
We are looking for a motivated and enthusiastic IT & Digital Apprentice to join our growing team. This is an exciting opportunity for someone who is passionate about technology and wants to develop practical skills across both hardware and software support within a busy healthcare environment.
Role
- Providing first-line IT support to staff
- Assisting with hardware setup, maintenance, and troubleshooting
- Helping staff with login issues, password resets, and user accounts
- Maintaining printers, scanners, and other office equipment
- Supporting software installations, updates, and system access
- Helping ensure devices and systems are secure and compliant
- Logging and tracking IT support requests
- Assisting with onboarding new starters and setting up equipment
- Assisting with website updates and digital content management
- Supporting the use and promotion of the NHS App and related digital services both amongst staff and patients
- Supporting wider digital transformation projects within the organisation
Training
- Information Communications Technician Level 3
- 1 day per week at the college (term-time)
- Workplace mentor
- College assessor
Roles may be available as the organisation continues to grow.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- TELFORD COLLEGE
- Working Week
- Monday - Friday: 8am - 6:30pm, based on a rota, so hours could differ.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Saturday, 25th July 2026
- Start Date
- Monday, 10th August 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Team working
Qualifications
- English GCSE, grade C / 4 (Essential)
- Maths GCSE, grade C / 4 (Essential)
About the Employer
DR SHAILENDRA ALLEN, DR OLEKSANDR GABINET
Teldoc is Shropshire’s first ‘Super-Surgery’ and is a medical practice in Primary Care. Teldoc consists of 6 sites and works alongside Shifnal & Priorslee Medical Practice, who have 2 sites. Teldoc provides high quality healthcare in a responsive, supportive, and courteous manner. We provide a service which puts our patient’s welfare at the heart of what we do.