IT Support Engineer Apprentice

Being part of a small but strong team gives you a chance for greater responsibility than you would in a larger one. As a result, you will have significant influence and the opportunity to learn something new every day.

Role

Duties [will include but not be limited to]:

  • Work with helpdesk team across multiple locations on a varying range of requests via phone and email
  • Drive to client sites to provide onsite support and installation of new tech
  • Work on large IT projects with the team

Training

Why choose our Azure Cloud Support Specialist apprenticeship? 

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. 
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Benefits: 

  • 29 days holiday, including bank holidays
  • Hybrid working
  • Health Insurance scheme
  • Professional and industry training available
  • Flexible working hours around core office hours are available
  • Company social events
  • Company Pension Scheme
Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
All details will be confirmed upon interview.
Expected Duration
16 Months
Positions Available
1
Closing Date
Thursday, 20th June 2024
Start Date
Monday, 1st July 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Team working
  • Non judgemental
  • Experience with:
  • Office 365 & Cloud Solutions
  • Connectivity services
  • Microsoft Server technologies

Qualifications

  • any subject -- x3 GCSE or equivalent, grade 4+ (A-C) (Essential)
  • English GCSE or equivalent, grade 3+ (D or above) (Essential)
  • Maths AS Level or equivalent, grade 3+ (D or above) (Essential)

About the Employer

DUNEDIN IT LIMITED
Dunedin IT is dedicated to helping organisations access information in faster, more straightforward, cost-effective, and inspiring ways. So you can extract the knowledge that provides value to your business or organisation.
Company
DUNEDIN IT LIMITED
Location
Unit 14, Napier House, 1 Elva Way, Bexhill-On-Sea, East Sussex, England
Hybrid / WFH Options
Employment Type
Advanced Apprenticeship
Salary
£23,400.00
Posted
Company
DUNEDIN IT LIMITED
Location
Unit 14, Napier House, 1 Elva Way, Bexhill-On-Sea, East Sussex, England
Hybrid / WFH Options
Employment Type
Advanced Apprenticeship
Salary
£23,400.00
Posted