UX Analyst

We're Hiring! The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

UX Analyst

A fantastic in-house Ecommerce/User Experience role based in Leeds City Centre is currently available to join our expanding Marketing Team here at DUSK. We are a rapidly growing and ambitious online lifestyle brand focused on providing luxury homeware at affordable prices.

We're looking for a highly motivated and analytical UX Analyst to join our growing UX team. This is an entry-level role, perfect for someone with a passion for data, digital experiences, and improving customer journeys.

As a UX Analyst at Dusk, you'll help us understand how users interact with our website, identify opportunities for conversion improvement, and support the team in delivering data-driven experiments. You'll be working closely with UX, Design, and eCommerce teams to help shape the digital experience for Dusk.com

This is a varied and rewarding role with exposure to all aspects of the business, offering plenty of scope for career progression in vibrant, fun environment.

Role Responsibilities

• Support the UX roadmap by analysing user behaviour and website performance and providing actionable insights and a/b testing recommendations
• Assist
• Use tools like Google Analytics, Hotjar, and others to uncover conversion opportunities
• Assist in planning, executing, and reporting on A/B tests and multivariate experiments
• Collaborate with UX, Design, and Development to validate hypotheses and implement tests
• Help maintain dashboards and regular reporting on key conversion metrics
• Stay up to date with best practices in CRO, user behaviour, and eCommerce trends

About You

• A strong interest in digital analytics, UX, and data-driven decision making
• Familiarity with tools like Google Analytics, Hotjar, or similar (training provided)
• Strong Excel/Google Sheets skills; bonus points for SQL or other data tools
• Curious mindset with good attention to detail
• Strong communication skills — able to explain data and insights clearly
• A proactive attitude and eagerness to learn and grow within a fast-paced environment
• Dynamic and adaptable
• Creative and keeps up with current trends
• Ecommerce or retail experience is desirable
• CMS & HTML knowledge desirable