Digital Product Specialist

Digital Product Specialist

Location: Birmingham, Bristol, Hayes, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea

Salary: £35,663 per annum

Vacancy Type: Permanent

Apply before 11:55 pm on Monday 26th January 2026

Job summary

Are you someone who is happy to communicate with others?

Do you have experience of product development and the associated software delivery?

Can you demonstrate a good understanding of user needs?

If so, we’d love to hear from you!

Joining our department comes with many benefits, including: 

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday 
• Flexible working options where we encourage a great work-life balance. 

Job description

As a Digital Product Specialist, you will be responsible for the delivery and continuous improvement of the Commercial Vehicle Service (CVS) digital products, by providing direction to a multidisciplinary delivery team on delegated authority from the CVS Digital Product Manager.

The Digital Product Specialist is a key role within the CVS Team to ensure that all elements of the digital service meet customer, stakeholder and DVSA needs. To do this, the post holder is required to provide a high level of product knowledge and technical expertise to ensure the products meet a balance of policy and customer requirements. The post holder will also bring business expertise into the team.

The role is part of the wider Vehicle Testing service team but will frequently work on a day-to-day basis as a Product Specialist in a multi-disciplined scrum team, to deliver excellent digital products and operational services for vehicle testing.

You will help your team build things in the right order by prioritising product backlog items. The post holder will do this by fully understanding the customer/end-user requirements along with business processes governing the product to enable the delivery of an effective, efficient, and enviable service.

You will be responsible for engaging with stakeholders and users to ensure they are clear on the benefits of the product and that their feedback is being used to inform ongoing improvements.

Your responsibilities will include, but aren’t limited to: 

• Analyse product data and information to highlight the benefits of product changes by outlining costs, benefits, risks and potential responses to each, seeking input from key stakeholders to inform decision making and help build. Using this information to present robust recommendations, proposals and options papers for the Digital Product Manager and Head of CVS Digital.
• Ensure clear articulation of what is required from operational delivery and digital delivery teams which will include setting technical standards, quality expectations, test procedures and policies and service levels.
• Work with User Researchers to ensure excellent understanding of user requirements so that well informed product development and improvement decisions can be made. This will include analysing and interpreting information on customers/end users.
• Demonstrate leadership by providing guidance to staff to support the delivery of Manage and engage with honesty and integrity, and upholding the reputation of the Agency, Department and Civil Service.
• Integrate with the ‘ways of working’ of multidisciplinary scrum team within sprint cycles.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.  

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. 

Person specification

To succeed in this role, you have practical knowledge of the products and capabilities required for the Vehicle Testing Service, this will include a knowledge of related policies and processes. Additionally, you have knowledge of the legislation that governs Vehicle Testing.

You have an understanding of the user needs for the service and products. You have experience of setting standards and producing supporting instructions, materials and guidance for operational teams.

We will look to you to share your understanding of business change processes and procedures. Your experience and understanding of product development and associated software delivery will aid your success in this role. 

If not already held, the successful applicant will need to demonstrate a willingness to work towards the following qualifications when in post; Agile Awareness Training and Agile qualification in Product Management/Ownership. 

To Apply

If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.