Desktop Support Engineer

At DXC Technology, were people first.

Submit your CV and any additional required information after you have read this description by clicking on the application button.

Why? Because its people that get the job done.

We have a flexible, autonomous, and open work culture.

Its successful because we have character: were proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen.

Were focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs.

At DXC, youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.

We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Edinburgh.

This is a full-time, position working a 37.5-hour week Monday Friday.

The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required.

Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance.

Responsibilities: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Asset and peripheral deployments In depth investigation into issues to pass back to 3rd line support Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation / upgrade / break fix for desktop, laptop, and server Smartphone support (Andriod & iOS) VIP support Service Desk cover as required Assisting with customer projects What we're looking for: Microsoft Windows 7 and 10 Operating Systems Deployment, configuration Support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management / organisational skills Work well as part of a team or independently Desirable skills / qualifications: Microsoft Windows 7/10 training and certification Legacy O/S Active Directory management Understanding of SCCM Exposure to Win11 Exposure to Entra, Azure and ZScaler Understanding of McAfee EPO What We Will Do For You Competitive compensation Pension scheme DXC Select Our comprehensive benefits package (includes private health/medical insurance, , gym membership and more) Perks at Work (discounts on technology, groceries, travel and more) DXC incentives (recognition tools, employee lunches, regular social events etc) Still reading? Wed love to hear from you apply today.d02fcfcb-6df4-40ee-95cf-3eb059ce3173