Assurance Analyst
Assurance Analyst/Data Front End & Enablement - Operational Analyst - Rate: £306 per day inside IR35
Duration:6 months - Location:Telford 2 days onsite
Description and Location
Role Purpose
The Front End and Enablement Function represents the entry point to the Data Portfolio and the first stage of the Demand life cycle for all of our client's business needs. It is the area that sees every item of new work (Demand) and every Discovery and Walkthrough notification. It is a fast-paced and high-volume Service Level-driven (SLA) function acting as a critical link between internal Data Portfolio delivery teams, a central Demand team and the client.
The role entails working to support incoming Demand, a real focus of which is the triage and evaluation of items for complexity, new technology and where to focus specific attention. As the Demand life cycle continues, the focus then moves to the correct logging and treatment of the request in accordance with contractual rules, the co-ordination of response issuing and ultimately the commissioning of items via a successful sale to the client. All of this is underpinned by ensuring or providing accurate tracking and governance, while also building trusted relationships with stakeholders.
The role goes beyond co-ordination: you will be an advocate for automation, improving processes, and act independently when required-helping to scale and strengthen the function as demand complexity grows.
We are recruiting for two roles which will be multi-skilled to enable coverage and support across the whole function.
Key Skills & Experience
Must Have
Strong organisational and analytical skills with high attention to detail
The ability to own tasks and complete tasks to tight deadlines across high volumes and short cycle responses
Excellent written and verbal communication; able to engage confidently with stakeholders
Structured thinker with the ability to manage multiple priorities in a high-volume environment
Experience working with data, tracking tools, or workflow systems
Ability to interpret information, share when relevant and propose clear, logical next steps
Ability to link similar pieces of work together
Desirable
Experience in PMO, delivery or governance roles
Exposure to client-facing environments or contract-based delivery
Experience drafting processes or guidance documentation
Understanding of SLA-driven environments
Success Measures
SLA adherence and reduction in at-risk items
Accuracy and completeness of demand tracking data
Stakeholder and client confidence in outcomes and communications
Ability to operate independently with minimal escalation
Measurable improvements in process efficiency and clarity
Assurance Analyst/Data Front End & Enablement - Operational Analyst - Rate: £306 per day inside IR35
Duration:6 months - Location:Telford 2 days onsite
Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds.
Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.