Call Centre Executive

Call Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+

My client, a FTSE 100 company, is on the hunt for a Customer Service Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customer service to all customers.

Role Type: Hybrid - minimum 2 days in the office
Shift type: Mon-Friday 35 hours per week
Work Location: Belfast. No on-site parking. No subsidised parking.

About the role

• To ensure every Customer/Consumer receives excellent customer service and supplies significantly to ensuring client maintains its position as supplier of choice.
• To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction.
• Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation for resolution of Customer Queries.
• To build great business partnerships with Supply, Commercial, Marketing, Finance and Quality colleagues.

Experience:

• At least 6 months Customer Service experience in a busy customer service role
• Knowledge of SAP and SalesForce/CRM tools is a significant advantage

Call Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+

Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.