Sales Executive
**Sales Executive - Permanent role - Newcastle Upon Tyne - up to £29,700 per annum base (dependent on experience) + commission**
We are looking for a Software Sales executive to join a client based in Newcastle - this is an office-based role. The role focuses on building strong client relationships, understanding customer needs, and presenting suitable products or services to achieve sales targets.
Key responsibilities and deliverables:
- Actively seek out and generate new sales opportunities through cold calling, networking and proactive outreach.
- Set up meetings with potential clients and listen to their wishes and concerns, running qualified meetings and identifying their needs and priorities.
- Prepare and arrange appropriate demonstrations on products and services, producing accurate quotations and details.
- Negotiate/close deals and handle any complaints or constructive feedback from clients.
- Create quotations for clients with accurate information and pricing
- Gather feedback from customers or prospects and share with internal teams
- Maintain sales case records to the highest standards using the in-house CRM system
- Demonstrate strong understanding of product features, limitations, and integrations
- Match customer needs to technical capabilities
- Support or deliver product demos and trials
- Complete and handle technical parts of proposals and questionnaires accurately and on time
- Act as the bridge between technical teams and customers ensuring clear communication both ways
- Ensure smooth transition to delivery/onboarding teams with full and accurate documentation
- Understand security, data privacy, and compliance requirements in all engagements and maintain awareness of any changes
- Participate on behalf of the company in exhibitions or conferences if required
Essential skills and experience:
- Experience in B2B telesales (lead gen, qualification, closing)
- Strong customer service and sales skills
- Builds effective relationships with customers and colleagues
- Accurate CRM and internal record keeping
- Awareness of project budgeting and working within limits
- Efficiently tracks and manages case/project progress
- To be able to monitor the progress of cases and projects in an efficient and effective manner.
- Have a positive work ethic with a can-do attitude and a strong desire to complete tasks.
What will make you successful in this role?
- Strong communication - clear speaking, active listening
- Persuasion skills - able to influence and handle objections and challenges
- Customer focus - builds trust and understands needs
- Resilience - handles setbacks and stays motivated
- Goal-driven mindset - meets targets and KPIs
- Product knowledge - understands what they're selling and the market
- Problem-solving skills - adapts solutions to customer needs
- Emotional intelligence - builds rapport and manages relationships well
Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.