Service Manager

Role: Service Manager (Core Systems) - Policing

Location: Hybrid (Gloucestershire a few days each month and WFH)

Salary : £54,879 + Excellent pensions and other Employee Benefits

Key Skills: Service Manager, ITIL, Project Management, Business Systems / Applications management

Why Apply:

This is an interesting, newly created role to manage the embedding of the new Core Applications environment services and the subsequent effective management of the services in a Policing setting.

The Role: Support the embedding of the new Core Systems / Applications environment and all the Applications integrations and inter-dependencies. Then be accountable for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment.

The successful candidate will be able to demonstrate:

• Strong Service Management / ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services / systems availability.
• Experience of being responsible for availability of Business Applications environments and ideally, experience of embedding new Business Application environments would be highly advantageous
• Excellent communication and stakeholder engagement skills
• Strong GDPR / DP awareness
• Strong project management skills
• Any experience in either policing or Government environments in a similar role would be beneficial but not essential.
• Willingness to work from the Gloucester office as and when required.

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