Data Centre Shift Leader

Shift Lead – Data Centre (Docklands Area, London)

Permanent | Continental Shifts (12-hour days & nights)

Overview

An opportunity has arisen for an experienced Shift Lead to join a data centre environment in the Docklands area. The role involves overseeing shift engineers, ensuring smooth site operations, and maintaining critical infrastructure to high standards.

Key Responsibilities

Technical & Operational Support

• Act as the first point of contact for engineers requiring technical support.
• Receive and complete PPM tasks via the site's maintenance management system.
• Carry out diagnostic analysis and fault-finding across critical systems.
• Perform visual inspections and submit reports on equipment condition or reliability concerns.
• Complete all electronic and paper-based records, ensuring accurate and compliant logbook documentation.

Maintenance & Site Standards

• Ensure maintenance consumables are stocked and replenished to agreed levels.
• Execute general maintenance, housekeeping and plant room cleaning to maximise equipment life.
• Respond promptly to client requests and support emergency call-outs when required.
• Monitor and report on the performance of subcontractors when applicable.
• Maintain plant areas to a clean and tidy standard at all times.
• Identify opportunities for continuous improvement across site operations.

Health, Safety & Compliance

• Follow all Health & Safety safe working procedures and environmental requirements.
• Report hazards, omissions, or risks that could impact safe working conditions.
• Support compliance across all site processes and documentation.

Additional Duties

• Assist with breakdowns and corrective works as required.
• Undertake any other reasonable tasks assigned by the Supervisor or Contract Manager.

Hours of Work

• 12-hour shifts
• Continental shift pattern (days & nights)

Benefits

• Overtime opportunities available
• 21 days annual leave + bank holidays (with option to purchase additional leave)
• Pension scheme with matched contributions
• Life Assurance
• Private medical cover after qualifying period
• Flexible benefits scheme (including wellbeing support, financial guidance, retail discounts, etc.)
• Company sick pay
• Employee recognition and referral programmes
• Volunteering day allocation
• Smartphone/tablet, uniform and PPE provided

Career Progression

• Potential progression into a Supervisor position.

Required Qualifications & Experience

• Electrical qualifications (Level 3)
• 18th Edition
• HV Authorised Person (HVAP) qualification
• Experience working in a data centre environment