Senior Analyst

Senior Analyst ECM
Hybrid | London Office
60 - 70 K Depending on Experience + Bonus + Benefits

About the Company

We're talking about a forward-thinking consumer finance business, delivering products that genuinely put customers in control.

Innovative. Ethical. Customer first.

No jargon. No unnecessary complexity.

Just fair, transparent lending and smart, data led decision making.

If you like the sound of shaping strategies that make a real difference. ........Read On.

The Role

We're looking for a commercially minded Senior Analyst to join a collaborative analytics team, working at the heart of customer engagement and portfolio performance.
The opportunity sits within an Existing Customer Management' analytics environment.
This is a hands-on, data-driven role where you'll shape strategies that deepen customer relationships, improve profitability, and reduce losses, all while keeping customer outcomes front and centre.

Expectations

• Lead on credit, pricing, and marketing strategies that drive engagement and reduce losses.
• Work daily with SQL, Python/R, Tableau, and Alteryx to turn raw data into actionable insight.
• Take a test and learn' approach, challenging the status quo to find better outcomes.
• Translate portfolio trends into strategies that shape customer journeys.
• Collaborate with stakeholders across product, finance, and operations to deliver measurable impact.

About You

You're not just about the numbers, you know how to use them to tell a story and influence change.
You're confident in keeping communication sharp and to the point, while still being respectful, helping save time and keep things running smoothly for everyone
You thrive in fast-paced environments, balance detail with big picture thinking, and love seeing your work deliver tangible results

What You'll Bring

• Degree in Economics, Mathematics, Statistics, Computer Science, Business, or similar.
• 3+ years in analytics, with lending or risk experience,credit card background is a big plus.
• Strong SQL skills, plus confidence with Python/R, Tableau, or Alteryx.
• Credit Card industry experience
• A proactive mindset and the ability to juggle priorities without dropping the ball.

Bonus Points For

• MySQL, AWS, or other big-data platform experience.
• Proven track record in consumer finance strategy.
• Experience linking analytics to commercial decisions.

What's on Offer

• Competitive salary, annual bonus, and regular pay reviews.
• Hybrid working with London office presence.
• Great benefits package: pension, private medical, life cover, enhanced leave, and more.

This is your chance to join a growing, purpose driven business, and to see your work make a direct impact on customers. APPLY NOW