IT Project Analyst
Davies Turner is hiring an IT Project Analyst to join our Business Analyst team.
Location: Heathrow, SL3 0BQ (Within Davies Turner Air Cargo Office)
Salary: Competitive
Job Type: Full - Time, Permanent
Hours: Monday - Friday, hrs (37.5hrs per week)
Deadline: 31 May 2026 at 17:30
A little about Davies Turner Group:
Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the U.K. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.
IT Project Analyst - The Role:
We are looking for a practical and organised IT Project Analyst to support a major project delivering a new Freight Forwarding Operating System.
This role is focused on understanding how the business works today, helping document processes, supporting system changes, and working with users to make sure the new system works well in practice. It is a hands-on role, closely supporting both operational teams and IT colleagues during the project.
Key Responsibilities
- Work with operational teams to understand and document current processes, particularly within air freight
- Help map workflows and processes so they can be supported by the new system
- Assist in identifying simple improvements to ways of working as part of the project
- Prepare clear, straightforward documentation such as process notes, requirements, and user guides
- Act as a link between business users and technical teams, helping ensure requirements are understood
- Support system testing by helping users test changes, logging issues, checking fixes before go-live
- Provide support during go-live, including user questions and system familiarisation
- Help with training materials and onboarding for new users
- Work flexibly within the project, updating documentation as requirements or priorities change
- Build good working relationships across the business to support successful project delivery
- Based in DTA Heathrow Branch but the ability to travel to other offices across the UK
IT Project Analyst - You:
- We are looking for someone who is keen to get involved in a hands-on implementation project
- Have a curious mindset with a willingness to learn new systems and technologies
- Gain exposure to day-to-day freight forwarding operations
- You need to be reliable, self-motivated and results orientated
- Strong team player with a collaborative working style
- Committed to delivering high quality outcomes and continuous improvement
Skills & Experience
- Excellent communication and interpersonal skills
- Skilled at gathering, documenting and analysing requirements
- Experience mapping and improving working and operational processes
- Comfortable speaking with operational staff and IT teams
- Logical and organised, with a practical approach to problem-solving
- Ability to manage multiple task and priorities effectively
- Confident using Word, Excel and similar MS tools
- Ability to travel to other offices in the UK
In addition, you will also need the right to work in the UK - we are not able to sponsor work permits.
IT Project Analyst - Benefits*:
- Up to 27 days holiday plus Bank Holidays
- Life Cover
- Profit related pay
- Defined contribution pension scheme
- Discounted store/shopping benefit scheme
- Private Healthcare
- Car Parking
- Employee Assistance Programme
- Training opportunities
* Some benefits are subject to a qualifying period
To apply for this exciting IT Project Analyst opportunity, please click ‘Apply’ now.