Systems Engineer/Infrastructure I.T Engineer

© Holds a computing degree or can demonstrate increasing levels of exposure work with advanced
server infrastructure and progressive levels of personal responsibility operating in complex production
technical environments
© Microsoft Certified Professional qualification or equivalent experience of managing all currently
supported Microsoft server operating systems and databases that serve hundreds of users
© Practical experience of successfully performing with a broad range of technologies.
© Practical experience of successfully performing in a similar role.
• Extensive experience of working in a senior technical team in a complex organisation with an IT
estate comprising of a significant number on premise and cloud servers. Knowledge and experience
of installing, and supporting server operating systems and hardware including VMWare ESXi in multisite enterprise live environments
• Comprehensive experience of managing live Microsoft Azure, networks, storage, security, backups,
system troubleshooting and their lifecycle management
• ITIL V3/V4 qualification with the experience of working in an ITIL focused environment
• AZ-104, desirable: Microsoft Certified System Administrator and Microsoft Azure
Administrator qualification or equivalent
People:
© Experience of effectively contributing to department objectives.
© Experience of successfully identifying appropriate communication channels to deliver information.
© Experience of effectively contributing to organisational vision.
© Demonstrates a commitment to Equity, Diversity and Inclusion (EDI) at all times.
• Effective skills in using senior technical knowledge to impart information to a team who look to this
role for senior advice
• Leads agile teams created to resolve specific support or development matters
• Take initiative to own incidents from escalation to resolution seeking assistance from colleagues and
suppliers to form effective matrix teams which the Systems Engineer leads
• Strong organisation and management skills to co-ordinate support analysis
Technical:
© Demonstrable experience of managing and championing change successfully.
© Strong communication skills with the proven ability to influence, negotiate and challenge.
© Experience of making compelling business cases/ reports to a range of audiences.
• Practical experience of virtualisation, servers, storage, databases, IP telephony and end user devices
• Skills in many of the following: working at an admin level with Microsoft 365 Admin Centre, Security,
Compliance, Endpoint Manager, Azure AD, Exchange, SharePoint & Teams
• Extensive experience of installing and configuring Azure based systems, backup architectures and
disaster recovery procedures
To be fully successful in the role, we believe the following knowledge, skills and experience are required.
When recruiting, we are looking for the best candidate match to this, however we know that there are some
elements that can be trained and this will be taken into account during the recruitment process.
© = Core element Technical Manager/ Specialist Page | 5
• Excellent cyber skills, always viewing infrastructure, incidents and projects from a security
perspective, proactively minimising risks