APEX Applications Support Analyst
Apex Applications Support Analyst
APEX banking support
12 months
Location: London Moorgate tube (Hybrid Working)
Day Rate: Competitive
You will act as a trusted partner for traders and Front Office staff, combining your technical prowess with strong interpersonal skills to provide hands-on functional support and safe enhancement delivery for Repo and Securities Borrowing & Lending (SBL) products. If you are passionate about continuous improvement and want to own your career within an inclusive culture that puts people first, we want to hear from you.
Your Key Responsibilities:
Front Office Support: Provide comprehensive L1, L2, and L3 functional and technical support for the Apex Securities Finance platform, responding promptly to trader queries to guarantee optimal performance.
Business Analysis & Project Delivery: Analyse complex requirements from the Front Office, produce detailed functional specifications, and design practical solutions for BAU initiatives and small-to-medium projects.
Stakeholder Bridge: Represent the BAU support function during project delivery meetings, bridging the gap between technology teams, global support networks, and business stakeholders.
Testing & Release Management: Perform rigorous functional testing of deliverables, validate and approve test results prior to deployment, and ensure live code releases introduce zero risk to the production environment.
System Maintenance & Documentation: Support ongoing system maintenance to align with technological and regulatory advancements, while meticulously documenting solutions to share best practices globally.
Your Key Skills & Requirements:
Apex & Fixed Income Expertise: Extensive hands-on experience supporting Apex Securities Finance applications and Fixed Income trading desks within an investment banking context.
Product Knowledge: In-depth understanding of Repo and Securities Borrowing & Lending (SBL) products, including end-to-end trade life cycles, booking, pricing, and settlements.
Front Office Application Support: A proven track record of delivering rapid L1/L2 application support directly within a fast-paced Front Office environment.
Technical & Analytical Skills: Strong analytical problem-solving abilities coupled with working familiarity with Linux environments (performance monitoring and routine maintenance).
Desirables: Familiarity with FIX protocol/messaging, experience with Apex Loanet Interface (ALI) or Apex Toolkit APIs, and C++ development or debugging experience.
If you've held any of these roles or used these technologies/skills, this role could be a great fit: Apex Support Analyst, Business Analyst, Fixed Income Support, Securities Finance BA, Front Office Application Support, Repo Analyst, SBL Support, Linux, FIX Protocol, Loanet, FIS Trading Manager, SunGard Apex, Apex Martini
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