HR & People Manager (Technology / Infrastructure)

HR & People Manager (Technology / Infrastructure)
£32,000 + Generous Benefits Package
Location: Hybrid Barrow-in-Furness 2-3 days per week, expenses paid for travel
Travel: 2-3 days per week in Barrow-in-Furness required

Deerfoot Recruitment is delighted to be supporting a leading global consultancy in the search for a People Lead to join their growing team. This is an excellent opportunity for an HR professional with people management experience to play a key role in shaping high-performing, engaged teams within a complex, customer-focused environment.

This position requires regular travel to Barrow-in-Furness (2-3 days per week), and candidates must be Sole UK Nationals and eligible for SC clearance.

The Role
The successful candidate will take ownership of supporting and developing people across multiple accounts, ensuring individuals are empowered to perform at their best. Acting as a key point of contact for people-related matters, you will balance empathy with accountability while driving performance, capability, and engagement.

Key responsibilities include:

• Supporting performance reviews, career conversations, and ongoing people development
• Driving team objectives and contributing to overall delivery success
• Acting as an escalation point for people, resource planning, and workforce challenges
• Supporting resource management, hiring, and cost control activities
• Working closely with stakeholders to resolve account challenges and improve team effectiveness
• Facilitating discussions to address concerns and implement best practice approaches

Skills & Experience Required

• Previous experience in HR or people management, including performance management and workforce planning
• Strong communication skills with the ability to engage across all levels, from engineers to senior stakeholders
• Experience managing or supporting multidisciplinary teams
• Ability to handle challenging conversations and drive positive outcomes
• Good organisational skills and a proactive, solutions-focused approach

Desirable:

• Background in IT, Infrastructure, or End User Services
• Knowledge of Digital Workplace environments
• Familiarity with ITIL frameworks
• Coaching or mentoring experience
• Financial awareness relating to resource and cost management

Working Arrangements
This role offers a hybrid working model, combining time across company offices, client sites, and home working. Please note that fully remote working is not available due to the nature of the role.

Please apply for more details.

People & Performance Manager (IT Services) / HR & People Manager (Technology / Infrastructure) / People Operations Manager (IT Support / End User Services) / IT People Manager (End User Services / Infrastructure) / Resource & People Manager (IT Support) / Workforce & Performance Manager (IT Services) / Service Desk People Manager / End User Services Team Manager (People & Performance)

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.