Business Management Support Consultant

Business Support ConsultantTechnology Department - Banking SectorFully Onsite in London EC2YContract (Inside IR35)

Are you passionate about business management, governance, resource, vendor, and financial oversight within a cutting-edge Digital Engineering environment? Join the Digital Engineering department of a leading international banking group and become the engine behind strategic operations, supporting department heads and leadership teams at the highest level.

This day rate contract opportunity offers you a wide variety of responsibilities and the chance to make an impact across multiple functions. It's an inside IR35 engagement, fully onsite at the bank's EMEA headquarters in London, just a short walk from Moorgate tube station.Key Responsibilities

• Be the trusted business management partner to digital engineering leadership, reporting to the COO, Department Head, and extended leadership.
• Oversee budget maintenance and optimisation, tracking costs for resource, hardware, and software.
• Produce high-quality governance reports, MI packs, and department-wide communication for senior stakeholders.
• Manage end-to-end resource processes: recruitment, onboarding, offboarding, contract governance, and capacity planning.
• Coordinate vendor onboarding, contract/NDAs/SOWs, and strategic supplier relationships in line with operational standards.
• Drive efficiency, support outsourcing/RFP processes, and ensure compliance across the department.
• Support business continuity planning, event coordination (Town Halls), and maintain service catalogues and organisation charts.
• Manage and deliver critical departmental communications, approvals, and documentation to support objectives.

Key Skills/Requirements

• Significant business management, governance, and business support experience - ideally within a COO function or senior-level support team.
• Strong budget management, resource governance, procurement, and third-party/vendor management experience.
• Excellent written and verbal communication, able to relay complex scenarios clearly to senior management.
• Highly organised, detail-focused, able to balance multiple priorities, manage large workloads, and consistently meet deadlines.
• Advanced MS Office/reporting skills; proven ability to create precise, accurate reports.
• Experience in financial services preferred; direct technology/infrastructure/service management or project management background desirable.

Desirable:

• Exposure to technology or service management environments; high-level strategic understanding; knowledge of best practices and trends in operations/project management

Are you ready to lead with impact, influence critical decisions, and drive operational excellence? Apply now to take your business support expertise to the next level in a high-performance financial services technology team!

If you've held any of these roles or used these skills, this role could be a great fit: Business Support Manager, Digital Engineering Business Partner, COO Support, Technology Business Manager, Resource Governance, Vendor Management, Financial Planning & Analysis, Departmental Administrator, MI/Reporting Specialist, Operations Manager, Business Continuity Coordinator, Management Information Analyst, Procurement Specialist, or similar business support roles in the financial services or technology sector.

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