Business Administration Apprentice
Through our Step In Apprenticeship Programme we have an excellent opportunity. We are recruiting a Business Admin Apprentice within the Highways Intelligence Group, part of the Climate Change, Environment and Transport Directorate.
Role
- Help deliver the annual highways training plan for over 300 staff, including reviewing data to understand needs and working with training providers and colleagues.
- Act as the main contact for training and system-related questions.
- Use the council’s finance system to raise orders and track payments.
- Support projects that involve changes to software and systems in Highways.
- Assist with the yearly health and safety review across the Climate Change, Environment and Transport teams.
- Use Office 365 tools (Outlook, Teams) daily to work with colleagues and attend meetings.
- Manage a shared mailbox and respond to emails from both staff and external contacts.
- Organise meetings, take notes, and follow up on actions.
- Collect and enter data to support PowerBI reports.
- Help manage the Highways vehicle fleet, including MOT and service reminders.
- Monitor and review processes and procedures.
- Use problem-solving and creative thinking to improve services.
- Understand Highways processes and support the team’s needs.
Training
- The duration of the apprenticeship contract will be 18 months
- The apprentice will work towards a Level 3 Business Administration qualification
- This will be supported by a combination of training and practical work experience
- This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future council workforce
- There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the council or within the wider Devon economy
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- EXETER AND NORTH DEVON COLLEGES GROUP
- Working Week
- 37 hours per week, Monday to Friday, 9.00am to 5.00pm. However, there is the option of flexible working arrangements. 18 month contract.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 23rd August 2026
- Start Date
- Tuesday, 1st September 2026
Desired Skills
- Communication skills
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Keen and enthusiastic to learn
- motivated to succeed
- Able to listen carefully
- Resilient
Qualifications
- Maths and English GCSE, grade 4, C or above (Essential)
About the Employer
Devon County Council
At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.