IT Network Support Analyst
IT Network Support Analyst Please note: This is a part time 3 day per week day rate contract for a 6 month duration. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. All 3 days will be required on site per week. My client are currently looking for an IT Network Support Analyst to join the team to provide support and troubleshooting of network services whilst also coordinating with an external MSP for more complex queries. Key Responsibilities:
- Act as the primary liaison between on site tenants and the contracted network support provider regarding IT infrastructure and network-related matters. - Coordinate and oversee service delivery from external IT contractors and internal Operations Team, ensuring consistent performance and quick resolution of network issues. - Manage network access and provisioning processes for new and existing tenants. - Support incident response and troubleshoot connectivity and infrastructure problems in collaboration with IT contractor. - Identifying network performance, escalating issues as needed. - Liaise with external maintainers to ensure SLA's according to contract are met for fault resolution and projects. - Manage the working relationship with maintainers to keep track of performance such as quarterly reviews and annual reports. Required Skills / Experience:
- Proven experience in an IT network coordination or troubleshooting role. - Technical understanding in multi-vendor networking equipment such as Aruba, Palo Alto and Mitel. - Good understanding of IT technologies including wired networks, wireless networks, telephony, firewall technology and associated peripherals and devices. - Ability to manage third-party service providers effectively. IT Network Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Businessd02fcfcb-6df4-40ee-95cf-3eb059ce3173
- Act as the primary liaison between on site tenants and the contracted network support provider regarding IT infrastructure and network-related matters. - Coordinate and oversee service delivery from external IT contractors and internal Operations Team, ensuring consistent performance and quick resolution of network issues. - Manage network access and provisioning processes for new and existing tenants. - Support incident response and troubleshoot connectivity and infrastructure problems in collaboration with IT contractor. - Identifying network performance, escalating issues as needed. - Liaise with external maintainers to ensure SLA's according to contract are met for fault resolution and projects. - Manage the working relationship with maintainers to keep track of performance such as quarterly reviews and annual reports. Required Skills / Experience:
- Proven experience in an IT network coordination or troubleshooting role. - Technical understanding in multi-vendor networking equipment such as Aruba, Palo Alto and Mitel. - Good understanding of IT technologies including wired networks, wireless networks, telephony, firewall technology and associated peripherals and devices. - Ability to manage third-party service providers effectively. IT Network Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Businessd02fcfcb-6df4-40ee-95cf-3eb059ce3173
- Company
- Dgh Recruitment
- Location
- Guildford, Surrey, UK
- Employment Type
- Part-time
- Posted
- Company
- Dgh Recruitment
- Location
- Guildford, Surrey, UK
- Employment Type
- Part-time
- Posted