IT Manager

Location: Gravesend, Kent

Salary: £42,000 – £47,000 Benefits

Job Type: Full-Time, Permanent, Office-Based

Hours: Monday – Friday, 09:00 – 17:30

Diamond Search Recruitment are delighted to be working with a well-established and successful law firm in Kent, seeking an experienced and proactive IT Manager to join their team.

You will lead and manage all aspects of IT infrastructure and support within the Firm. This role is based in the Gravesend office but requires frequent travel to other offices as needed.

• Evaluate emerging technologies to enhance operational efficiency and security
• Manage the IT budget, ensuring cost-effective solutions without compromising quality
• Maintain and support the Firm’s case management system: Partner for Windows (Tikit)
• Ensure availability, integrity, and performance of all IT systems, networks, and software
• Oversee regular system licences, upgrades, and backups
• Provide hands-on support for hardware and software issues across the firm
• Deliver Partner training and guidance to staff
• Act as the main point of contact for IT queries and incidents
• Monitor systems for threats/vulnerabilities and implement proactive security measures
• Ensure compliance with GDPR, legal industry regulations, and data protection laws
• Maintain disaster recovery and business continuity plans
• Manage third-party vendors, including software providers, hardware suppliers, and IT consultants
• Lead IT projects including system migrations, software rollouts, and infrastructure improvements
• Manage the Firm’s websites
• Arrange logins for new staff and provide IT onboarding training
• Perform other IT-related duties as required

• Proven experience as an IT Manager (ideally within professional services or a legal environment)
• Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems
• Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols
• Excellent troubleshooting, communication, and project management skills
• Ability to translate technical concepts into clear, user-friendly language
• Strong organisational and leadership abilities

• 25 days’ holiday plus statutory and bank holidays
• Private healthcare through AXA (after 6 months, optional)
• Workplace pension via Scottish Widows
• 30% discount on all legal services for staff
• 25% discount on legal services for immediate family (parents, siblings, children)
• Referral bonuses for staff introductions (T&Cs apply)
• £100 “no sick” bonus paid in December for full attendance throughout the year
• Annual black-tie Christmas party & firm-wide summer BBQ/party

Apply now to join this reputable law firm as IT Manager and lead their IT function into the future!

Diamond Search Recruitment is acting as an Employment Agency regarding this vacancy.