IT Technician and Systems Engineer

Location: Northfleet, Kent

Job Type: Full-Time | Permanent

Salary: £30,000 – £35,000 per annum

Company: Diamond Search Recruitment (Exclusive Role)

Diamond Search Recruitment are proud to exclusively represent our client, a well-established and respected supplier to the mechanical, ventilation, and electrical trades. Serving customers across London and the Home Counties, they’re known for their outstanding service, extensive stock range, and a passionate, knowledgeable team.

As part of their continued growth strategy, they are now expanding their internal functions and investing in technology. To support this, they are seeking a well-organised and proactive IT Technician & Systems Engineer to join the team and play a pivotal role in shaping their IT infrastructure.

This is a unique opportunity for a self-motivated IT professional with strong Microsoft SQL skills and a broad IT knowledge base.

You’ll be far more than just a helpdesk technician—you’ll be the company’s primary go-to IT expert, managing everything from routine support tasks to leading system design and integration projects that drive efficiency and growth.

You’ll thrive if you are independent, responsible, and eager to make a real impact in a values-driven business environment.

• Serve as the first point of contact for all internal IT needs.
• Manage ITSM tickets and resolve a wide range of issues.
• Support and maintain Microsoft SQL databases (reporting, management, backups).
• Administer Active Directory and user accounts.
• Lead the implementation and integration of new systems and technologies.
• Provide technical support for Windows desktops, laptops, and Windows Server.
• Troubleshoot networking issues (routers, switches, VPNs, Wi-Fi).
• Liaise with external vendors, IT service providers, and software suppliers.
• Monitor and maintain system performance, uptime, and security.
• Oversee IT asset management, licensing, and access permissions.
• Document IT processes, generate reports, and support IT improvement projects.

• Solid experience as an IT Technician or Systems Engineer.
• Proficiency in Microsoft SQL (backups, reporting).
• Strong working knowledge of Active Directory.
• Experience providing 1st to 3rd line support in SME environments.
• Comfortable working with Windows Server and end-user devices.
• Solid networking knowledge (switches, routers, VPN, Wi-Fi).
• Excellent organisational and documentation skills.
• Strong troubleshooting and problem-solving ability.
• Ability to work independently and communicate clearly with all stakeholders.

• A pivotal role in developing and maintaining the company’s IT infrastructure.
• The chance to lead system integrations and influence future technology decisions.
• A collaborative, supportive team culture that values innovation and ownership.
• Ongoing professional development and certification opportunities.
• A company culture grounded in care, humility, and continuous improvement.

If you're ready to take full ownership of IT in a forward-thinking, growth-driven company, we want to hear from you.

Apply Today!

Diamond Search Recruitment is acting as an employment agency in regard to this vacancy.