Business Analyst - INTERNAL TO NHS WALES
Job summary
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY NHS WALES.
We are seeking a dynamic and motivated Business Analyst to join our Clinical Informatics and Business Change team. This is a pivotal role supporting the delivery of the Clinical Informatics Framework and wider IMTP milestones. You will work across clinical and non-clinical domains to analyse problems, identify opportunities, and co-design solutions that improve digital health services across NHS Wales.
What we are looking for:
-
Proven experience in business analysis, ideally within health or care settings.
-
Experienced in using a wide range of business analysis tools and methodologies.
-
Strong stakeholder engagement and communication skills.
-
Familiarity with Agile, Lean, or other change methodologies.
-
Ability to work independently and collaboratively in a fast-paced, evolving environment.
-
A passion for improving patient care and digital transformation.
Main duties of the job
-
Support Business Change and Clinical Informatics teams by analysing problems and opportunities in our Clinical and non-clinical practices to produce solutions and improvements.
-
Lead business analysis in small to medium size projects or provide support to larger more complex projects.
-
Manage stakeholder relationships and develop a good understanding of the identified work area.
-
Utilise appropriate tools and techniques to capture information and deliver analysis and insights to aid decision making.
About us
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Job description
Job responsibilities
You will be able to find a full job description and Person Specification attached within the supporting documents, or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
- Educated to post-graduate level or equivalent specialist knowledge and experience.
- BSC International Diploma in Business Analysis, or a willingness to undertake it.
- Evidence of continuous professional development.
- Detailed knowledge of business analysis tools and techniques and how to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
- Understanding of agile working, ideally with practical experience.
- Knowledge of NHS Wales or the Health sector
Experience
- Experience of investigating complex problems and identifying opportunities.
- Experience applying a variety of business analysis tools and techniques, including conducting workshops, identifying, and analysing options, capturing user stories, modelling, and analysing business processes.
- Strong planning, communication, influencing and presentation skills.
- Experience of engaging with colleagues at all levels.
Skills and Attributes
- Ability to challenge teams and stakeholders about the way things are currently being done.
- Sound written and verbal communication skills, and proven experience of building great stakeholder relationships and to communicate analytical findings clearly to them.
- Ability to support teams to understand and visualise outcomes, ensuring that work is properly prioritised.
- A user-centred focus, ensuring that your work is based on robust evidence.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Digital Health and Care Wales
Address
Hybrid working
Location to be decided at interview
CF11 9AD
Employer's website
https://nwis.nhs.wales/
- Company
- Digital Health and Care Wales
- Location
- Location to be decided at interview, United Kingdom CF11 9AD
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £39263.00 - £47280.00 a year
- Posted
- Company
- Digital Health and Care Wales
- Location
- Location to be decided at interview, United Kingdom CF11 9AD
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £39263.00 - £47280.00 a year
- Posted