Head of Product
Job summary
We are seeking a dynamic and experienced Head of Platform for Cloud to lead our infrastructure engineering teams. This pivotal role will oversee the implementation and operational management of both our cloud platforms and on-premises technologies, ensuring they are robust, scalable, and secure. With a current hybrid configuration and an ambitious migration plan over the next three years, this is a truly exciting time to join DHCW and lead a large infrastructure-focused engineering team of over 30 staff. As well as the cloud platforms you will also be responsible for the existing on-premises estate of Server/storage, SQL, Linux, and Citrix platforms.Apply today or reach out to find out more about the role - contact information at the base of the advert.Qualifications and skills
- Proven experience and knowledge of on-premises infrastructure and cloud platform (Azure and GCP) management and architecture.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Strong communication and collaboration skills.
- Compassionate leader, embracing the mentoring role, and supporting career pathways
- In depth understanding of ITSM processes for managing operational teams
- Understanding, experience, and desire to streamline through automation and use of Infrastructure as Code (IAC).
- Skilled at both reviewing and developing complex technical and business level documents
Main duties of the job
In this role, your main duties will be as follows
o Serve as subject matter expert for multiple engineering disciplines and escalation point for the team.
o Lead and manage resources, including recruitment and discipline issues.
o Work with senior infrastructure leadership to design, implement, and operate services.
o Plan and oversee major budgets.
o Ensure KPIs are met, services are continually optimised, resilient, cyber improved and maintain technical documentation.
o Actively participate, align with audit processes such as ISO27001.
o Implement new services with best practice, approved by Technical Design Authority Group, providing constructive feedback as appropriate.
o Manage installation and resilience testing of cloud and on premises infrastructure.
o Identify, manage, and mitigate operational risks, including options papers for complex risks.
o Effectively manage assets and lifecycle of infrastructure.
o Represent department, directorate, or business in wider meetings inside and outside NHS Wales.
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
- Lead the implementation and operational management of DHCW's cloud platforms and on-premise technologies
- Be an integral part of the transition programme from on premises to cloud
- Collaborate with cross-functional teams to design and implement cloud solutions that meet organizational needs.
- Ensure the security, reliability, and scalability of cloud infrastructure and on-premise technologies.
- Drive continuous improvement and innovation in cloud services, through automating and optimisation.
- Manage multiple vendor relationships
- Mentor and develop a high-performing Infrastructure engineering team.
- Develop career pathways and align training to the career pathway to support existing staff
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
- Master's degree in an associated professional field (or equivalent qualification / experience).
- Evidence of continuous professional development.
- Significant knowledge and understanding of the NHS, including the political, strategic and operational environment in which it operates
Experience
- Extensive specialist knowledge and experience of leading successful teams in a large and complex organisation, with responsibility for managing enterprise-wide digital services
- Experience of managing major operational issues, effectively resolving problems and mitigating risks.
- Proficient in the IT products supplied to internal and external customers by the organisation (Public cloud - Azure / GCP resource, on premise - VMWare, Hyper V, SQL, Windows, Linux
- Experience of budget forecasting and managing significant budgets
Skills and Attributes
- Leadership skills to clearly articulate goals and objectives and motivate and lead others towards their achievement.
- Influence, persuasion and personal impact skills to convey a level of confidence and professionalism when engaging with stakeholders, influencing positively and persuading others to take a specific course of action.
- Welsh language skills are desirable, at level 1 or above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Digital Health and Care Wales
Address
Hybrid working
Location to be confirmed at interview
CF11 9AD
Employer's website
https://nwis.nhs.wales/
- Company
- Digital Health and Care Wales
- Location
- Location to be confirmed at interview, United Kingdom CF11 9AD
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £78120.00 - £90013.00 a year
- Posted
- Company
- Digital Health and Care Wales
- Location
- Location to be confirmed at interview, United Kingdom CF11 9AD
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £78120.00 - £90013.00 a year
- Posted