Information Governance DPO Support Manager

Job summary

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO FUNDING

We have an exciting secondment opportunity within the Clinical Directorate, for an experienced IG professional to join the DPO Service team, to lead a new cluster support service.

What the role involves:

This role will provide senior level support within the Information Governance team, providing expert Information governance advice and guidance to stakeholders across a number of projects and programs.

You will focus on the development, delivery and maintenance of the new DPO Cluster service and wider DPO Service delivery, supporting a range of primary care cluster projects and programs of work.

What we are looking for:

  • Subject Matter Expertise in Data Protection and a clear understanding of Primary Care Information Governance is essential.
  • Data protection qualifications to practitioner level.
  • You will have excellent communication and influencing skills.
  • We are looking for someone who takes the initiative and is skilled in maintaining relationships with a broad range of internal and external stakeholders.
  • Significant Experience in a similar role, would be advantageous.
  • The role will require an individual who is organised with strong managerial skills.

You will be working as part of a dynamic and friendly team to raise the profile of data protection and information governance by supporting services across Wales.

Main duties of the job

As senior member of the information governance team and a subject matter expert in your field you will be responsible for the overall management of key information governance services, specifically DHCW's Data Protection Officer service for Clusters, along with providing support to the wider Data Protection Officer service for General Medical Practices (GMP's) and Community Pharmacies. The ideal candidate must be dynamic and have a flexible approach to working, along with excellent communication and organisational skills, in order to provide a first-class service.

Day to day you will be responsible for managing all aspects of the service including:

  • Deputising for the IG Service Manager
  • Supporting the development and maintenance of the cluster service workstream
  • Managing the DPO Cluster Service and ensuring robust work plans are in place.
  • Supporting the implementation of standardised ways of working across information governance teams.
  • Providing expert level data protection advice to all internal and external stakeholders. Meeting with and working with project / programme leads to identify and find solutions to significant IG related risks and issues.
  • Developing and approving IG support materials/policies and processes to support the delivery of work programmes.
  • Guiding and mentoring staff to allow key risks to be identified and providing direct advice, and undertaking work, to resolve significant risks and issues.

About us

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information.

DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCWprovides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Managing the Delivery of the DPO cluster Service across NHS Wales.

Significant Experience in Information Governance and subject matter knowledge are essential for this role. NHS Information Governance and/or working in a Primary Care setting are desirable but not essential.

This role will have a base of any of our DHCW Offices.

Part-time, job share and/or flexible working options are also available.

Due to geography and spread of our service you will be required to have a flexible approach to work and be able to travel on occasions to various sites across Wales as required; this may require overnight stays.

Person Specification

Qualifications and Knowledge

Essential
  • Educated to Masters level or equivalent level of experience or working at a senior level in a specialist area
  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience / training
  • Practitioner Certificate in Data Protection
  • Evidence of post qualifying and continuing professional development
Desirable
  • Registered with a relevant informatics professional body
  • Comprehensive knowledge and understanding of the NHS, or other healthcare systems and services, including the political, strategic, and operational environments in which they operate.

Experience

Essential
  • Experience in the field of Information Management/Governance
  • Experience managing a successful team
  • Experience of developing and implementing new and complex plans and strategies for an operational service
  • Experience of budget responsibilities, including working knowledge of financial processes
  • Experience and understanding of change management processes
  • Evidence of developing and implementing national policy and guidance
  • Working in and experience and understanding of the requirements of a statutory organisation in respect of current IG legislation
Desirable
  • An appreciation of public sector services, issues and priorities
  • Experience in delivering training

Skills and Attributes

Essential
  • Demonstrate leadership skills in complex environments
  • Advanced knowledge of information sharing issues and able to relate these to both public and third sector organisations
  • Good presentation skills for conveying complex concepts
  • Developed communication skills for delivering key messages to a range of stakeholders across both the public and third sector organisations, some at a very senior level.
  • Ability to use informed persuasion to influence others across multiple organisations
  • Sound judgement and decision making involving highly complex facts or situations across organisations.
  • High level of political awareness capable of understanding the wider objectives and context within the current Welsh Government guidance and strategy
  • Excellent written and oral communication skills, including the ability to use tact and persuasion.
  • Able to prioritise tasks and deliver to key areas and to deal with difficult and challenging circumstances, and to find solutions to fit all
  • Able to identify assess and evaluate risks.
Desirable
  • Ability to travel throughout Wales
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Location to be confirmed at interview

CF11 9AD


Employer's website

https://nwis.nhs.wales/

Company
Digital Health and Care Wales
Location
Location to be confirmed at interview, United Kingdom CF11 9AD
Hybrid / WFH Options
Employment Type
Fixed-Term
Salary
£56514.00 - £63623.00 a year
Posted
Company
Digital Health and Care Wales
Location
Location to be confirmed at interview, United Kingdom CF11 9AD
Hybrid / WFH Options
Employment Type
Fixed-Term
Salary
£56514.00 - £63623.00 a year
Posted