Senior Delivery Manager
Job summary
This post is fixed term for 27 months due to - meet the needs of the service.
If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Digital Health and Care Wales (DHCW)playsa vital role in delivering digital solutions that support patient care across NHS Wales. We are seeking an experienced Senior Delivery Manager to leadand support the Primary Care Operational Team driving service delivery and managing change across a wide range of stakeholders.Thisisakey leadership role focused onembedding Agile ways of working across theteam, ensuring continuousimprovementand delivering high-quality outcomes that enhance patient access, streamline GP workflows, and improve integration acrossprimaryhealthcareservices
Main duties of the job
As a Senior Delivery Manager, you will play a central role in ensuring that product is successfully delivered on time, within scope and in line with strategic objectives. You will manage the Primary Care Operational Team, working closely with stakeholders across NHS Wales, suppliers, and internal teams to drive progress, overcome delivery challenges and embed agile ways of working to deliver continuous improvement and quality outcomes.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
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Lead the planning, coordination, and delivery of complex digital product deliverywithin Primary Care.
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Champion and embed new ways of working, driving Agile practices and fostering a culture of collaboration and continuous improvement.
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Manage project timelines, risks, and dependencies to ensure successful outcomesandmaintaindelivery confidence.
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Engage with stakeholders at all levels,buildingstrong relationships andensuringclearand transparentcommunication.
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Provide leadership and support toProductDeliveryteams, ensuring adherence to governance,complianceand best practice.
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Monitor and report on progress,providingaccurateupdates andescalating issues where necessarytomaintainmomentum and resolve challenges promptly.
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Able to work with a high degree of autonomy and make informed decisions confidentially, balancing priorities and managing risks effectively
Person Specification
Qualifications and Knowledge
- Experience of Agile and Lean Practices
- Experience of supporting multi-disciplinary teams in the delivery of digital products and services
- Knowledge of NHS Wales or the Health sector.
Experience
- Prior experience in a delivery management role, supporting multi-disciplinary teams in the delivery of digital products and services, throughout the product life cycle.
- Experience of coaching teams to apply a user centred focus and to deliver to service standards.
- Aware of the collaborative approach consisting of agile practices, processes, and procedures designed to facilitate rapid IT service and product delivery.
- Commercial and financial management experience to oversee budgets and commercial contracts
Skills and Attributes
- Initiative skills to be proactive, anticipating opportunities for systems, service or product improvement or development and taking appropriate action(s).
- Flexibility skills to take account of new information or changed circumstances and/or business requirements and modifying response to a problem or situation accordingly.
- Analytical Thinking skills to acquire a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts. Selecting the appropriate method/tool to resolve the problem and reflecting critically on the result, so that what is learnt is identified and assimilated.
- Welsh Language skills are desirable to levels 1 in understanding, speaking, reading and writing in Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Digital Health and Care Wales
Address
Hybrid working
Location to be confirmed at interview
CF11 9AD
Employer's website
https://nwis.nhs.wales/