Bid & Sales Operations Specialist

Job Title: Bid & Sales Operations Specialist

Location: Home-based with travel to partner sites as required

Salary: £45k - £50k

Role Overview

We are seeking a detail-oriented, commercially aware, and highly organised Bid & Sales Operations Specialist to support our sales and account management teams. This role is critical in driving growth by coordinating high-quality tender responses, improving sales operations, and enabling the team to deliver a polished, consistent, and efficient sales experience. The ideal candidate thrives in a fast-moving sales environment, enjoys managing processes end-to-end, and takes pride in accuracy and brand alignment.

Benefits

• Uncapped team commission
• 28 days annual leave + bank holidays
• Full training and ongoing support
• Regular company social events
• Life cover, sickness cover, health cover*
• Home working allowance*
• 5% employer pension contribution
• *subject to probation completion

Key Responsibilities

Tender & Bid Coordination

• Identify and evaluate suitable tenders, RFIs, RFPs, and security questionnaires to respond to.
• Lead the preparation, coordination, and submission of all bid responses, ensuring clarity, accuracy, and alignment with brand standards.
• Maintain and continuously improve a central library of proposal content, case studies, and assets.
• Work with technical and delivery teams to gather timely and accurate input for proposals.
• Leverage AI-based tender tools or other systems to streamline bid preparation and enhance response quality.
• Maintain version control and ensure continuous improvement in tender processes and materials.

Sales Operations

• Prepare pricing, quotes, statements of work, and proposals in line with sales strategy.
• Maintain CRM data accuracy, including contact details, activity logs, and pipeline stages.
• Assist in developing and refining sales processes to improve efficiency, consistency, and reporting.
• Generate dashboards, sales reports, and performance metrics for leadership review.
• Support account managers with partner engagement, co-selling, and account mapping strategies.

Cross-functional Collaboration

• Work closely with Marketing, Channel, and Technical teams to deliver high-quality outputs.
• Liaise with vendors, partners, and prospects to gather necessary information and ensure a seamless sales experience.
• Act as a point of contact for bid-related queries, providing guidance and support to the wider team.

Required Skills & Experience

Essential

• 3+ years’ experience in bid/proposal coordination or response management.
• 2+ years’ experience in inside sales or sales operations.
• Excellent written and verbal communication skills, with strong attention to detail.
• Proven ability to manage multiple tasks, deadlines, and priorities simultaneously.
• Comfortable improving and documenting processes for operational efficiency.
• Proficiency with CRM systems (e.g., HubSpot) and standard office productivity tools.
• Full UK driving licence and entitlement to work in the UK.

Desirable

• Experience working for IT vendors, MSPs, cyber security vendors, or MSSPs.
• Knowledge of cyber security services, solutions, and partner ecosystems.
• Experience in co-selling strategies, account mapping, or partner engagement.
• Cyber security certification (e.g., ISC2).