Product Design Manager

Company Description Diligent is a global AI leader in governance, risk and compliance (GRC) SaaS solutions, supporting more than 1 million users and 700,000 board members in clarifying risk and elevating governance. The Diligent One Platform provides practitioners, executives and boards with a unified view of their GRC activities, enabling better, faster decisions and stronger organizational resilience. Headquartered in New York, Diligent operates additional offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney, offering a broad international footprint and diverse career opportunities. Recognized by IDC as a leader in the 2025 GRC MarketScape, Diligent focuses on modern governance and innovative technology to help organizations manage complexity and drive performance.

Role Description The Product Design Manager is a full-time, hybrid role based in London UK, with a mix of in-office collaboration and work-from-home flexibility. This role oversees end-to-end product design initiatives, leading a team of designers to create intuitive, accessible and scalable user experiences across Diligent’s Compliance portfolio. Day-to-day responsibilities include defining design strategy, prioritizing design work, running design reviews, and partnering closely with product management, engineering and user research to align design outcomes with business goals. The Product Design Manager will guide the application of design thinking, ensure visual and interaction design quality, and promote design standards and patterns across multiple products. This role also involves mentoring team members, advocating for user-centered decision-making, and contributing to roadmap planning and stakeholder communications. This role will support between 3 and 6 practitioners based across Europe.

Qualifications

• Design leadership and team oversight skills, including Design Management and Product Design experience.
• Must have experience leading distributed and/or remote teams of 3-6 practitioners.
• Must have experience and a point of view on how AI enables design practitioners and managers.
• Strong user-centered design capabilities, including Design Thinking and User Research skills.
• Proficiency in Visual Design, interaction design, and creating consistent design systems.
• Experience collaborating with product, engineering and cross-functional partners in a SaaS or B2B technology environment.
• Ability to translate complex workflows and requirements into clear, usable interfaces for diverse global users.
• Excellent communication, facilitation and stakeholder management skills, with experience presenting design decisions to senior leaders.
• Background in leading hybrid or distributed design teams and working within agile product development processes.