EUS Platform Engineer (Exchange / PowerShell)

Role: EUS Platform Engineer (Exchange / PowerShell)

Location: Riverbank House, London EC4R 3TN

Contract: 6 Months

Start Date: ASAP

Purpose of the Role

Work as part of the Platforms Engineering team to deliver, support, and enhance cloud-based platforms that enable business units across the organisation. The role requires both technical expertise and stakeholder engagement to continuously improve platforms, tooling, and processes.

Key Responsibilities

  • Develop, implement, and support cloud platform solutions.
  • Enable users and development teams to build, migrate, and manage applications within the cloud environment.
  • Provide hands-on expertise to ensure infrastructure is automated, secure, and scalable.
  • Support core infrastructure across test and production environments, including troubleshooting and incident resolution.
  • Participate in evaluating new technologies and developing new services.

EUS Platform Ownership

  • Manage Exchange Online and hybrid Exchange environments.
  • Configure and maintain:
  • Exchange transport rules
  • Connectors and SMTP relay services
  • Oversee on-premises Exchange servers.
  • Manage Azure Communication Services integrations.

Security, Compliance & Identity

  • eDiscovery case management, litigation holds, and retention/archive policies
  • Email security and domain management (SPF, DKIM, DMARC, DMARC analysis tools)
  • Azure Entra ID tenant configuration and lifecycle management
  • Enterprise applications, SAML SSO, and integrations
  • Conditional Access policy design and enforcement
  • Certificate and secret lifecycle management
  • Hybrid identity via AD Connect (sync health, schema updates, incident resolution)
  • Azure Entra ID B2C / External ID for customer-facing apps

Operations & Engineering

  • Incident management and root cause analysis for messaging outages
  • Monthly patching and change implementation
  • Develop and maintain PowerShell automation scripts
  • Monitor platform health and collect performance metrics
  • Identify areas for improvement and drive optimisation initiatives

Candidate Profile / Must-Have Skills

  • Strong experience with:
  • Exchange Online and hybrid Exchange environments
  • PowerShell scripting and automation
  • Azure (Entra ID, AD Connect, Conditional Access)
  • Solid understanding of:
  • Email security (SPF, DKIM, DMARC)
  • Identity and access management
  • Cloud infrastructure and services
  • Experience with incident management and troubleshooting in production environments
  • Knowledge of compliance tools such as eDiscovery and retention policies
  • Familiarity with certificate and secret management

Soft Skills

  • Strong stakeholder engagement and influencing skills
  • Ability to collaborate across technical and business teams
  • Proactive mindset with a focus on continuous improvement
  • Strong problem-solving and analytical abilities
  • Effective communication and teamwork skills

Job Details

Company
Direct Line Group
Location
London, England, United Kingdom EC4R 3TN
Posted