Project Manager
We are looking for a process and project manager
Process and Project Manager
40 hours per week
Based in Hayes
Mon-Thur in office, Friday at homeKey Responsibilities
- Analyze and Optimize/Develop local business processes (Focus Operations/Supply Chain Management). Make sure that local processes are aligned with international processes and ensure compliance with local and international regulations
- Work with local operation team to identify areas of improvement by conducting analysis of existing processes and workflows. Identify inefficiencies, bottlenecks, redundancies and process that can be streamlined or eliminated. Implement optimization strategies to enhance workflow and user adoption
- Tracking local and international projects timelines, risks, and deliverables to ensure milestones are met and successful implementation
- Coordinate initiatives with local and international teams, serve as the primary point of contact for stakeholders. Handle strategic planning, resource allocation, and risk management
- Collaborating with international ERP technical teams to ensure Dynamic 365 and CRM configuration meets business needs
- Providing training, documentation, and post-go-live support to internal users
- Supporting continuous improvement initiatives and data integrity within the ERP and CRM system
- Qualifications & Skills
- Bachelor’s degree in business administration, Project Management, or equivalent experience
- Project management certification (e.g. PMP, Prince 2 or equivalent)
- Minimum of 5 years of experience in process management and project management, with at least 2 years in an international context
- Proven track record of managing large-scale projects and delivering results on time and within budget
- Strong understanding of process and project management methodologies (e.g., Agile, Waterfall, Lean Management)
- Proficiency in Microsoft project management software (e.g., MS Project, Teams, Planner)
- Strong change management skills / experience (Training, Coaching, Engaging people)
- Attention to details and a proactive approach to problem-solving
- Excellent communication skills with stakeholder across different department
- Ability to work independently and collaboratively in a fast-paced environment
- Occasional travel as required