E-Commerce & Digital Platform Coordinator

The Opportunity

This is an opportunity for an experienced E-commerce and Digital Marketing professional to join a Healthcare business who are passionate about changing the lives of patients and dedicated to supporting the NHS in overcoming the challenges they face.

In summary, you will be responsible for managing the day-to-day aspects of their digital platforms within a digital marketing/e-commerce environment. This will include managing digital platforms, including: website management, Google Analytics, e-commerce platforms, SEO, Google Ads, social media (e.g. Facebook, TikTok, LinkedIn, Instagram, YouTube), apps (Apple & Google) and digital learning and development platforms.

You will be working at the Head Offices in Burton on Trent with hybrid working (2–3 days a week in the office).

Key Responsibilities

This role is mainly responsible for optimising digital platforms and leading a strong e-commerce strategy by providing a seamless experience for users, whilst aligning with the company's strategic goals:

• Digital Marketing & Sales Strategy – Develop and deliver digital campaigns (PPC, SEO, social, affiliates) to drive traffic, engagement, and conversions.
• Website & Platform Management – Oversee e-commerce platforms and online store, ensuring functionality, usability, and engaging content. Collaborate with global teams and developers to improve UX and conversion.
• Product Management – Maintain and update the online product catalogue, ensuring accurate information and optimised listings. Analyse sales data to support growth.
• Customer Experience – Enhance the online journey to boost satisfaction, loyalty, and acquisition, working closely with customer engagement teams.
• Analytics & Reporting – Monitor performance, customer behaviour, and sales trends to optimise campaigns and report insights to senior marketing.

About You

You will have extensive knowledge of various digital platforms including website management, Google Analytics, e-commerce platforms, SEO, Google Ads, social media (e.g. Facebook, Twitter, LinkedIn, Instagram, TikTok, YouTube), apps (Apple & Google), and learning and development platforms.

You will show demonstrable evidence of creative thinking skills with a curious nature to explore new ideas. You will be someone with a natural willingness to learn and equally willing to share knowledge with others, adding value through expertise.

If this sounds like your next challenge, please apply via the link today or contact James Robinson for further details.

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