Office & Tech Support Manager

Office & Tech Support Manager – Diversified UK & Europe: Brighton Office, UK

Hybrid. Salary stating from £40,000 per annum

Full-time, permanent role

The Opportunity

This is a central, highly visible role at the heart of our Brighton head office – and it’s fundamentally an on-site, face-to-face position. Your physical presence and hands-on approach are exactly what make the difference: keeping the building safe, well-run and welcoming, and being the person people turn to when something needs sorting.

You’ll take personal ownership of the building and everything that keeps it running – from facilities and health & safety to first-line IT support. A big part of the role is strong building management: confidently managing the day-to-day operation of the premises and building the relationships that keep it all working. That means liaising and negotiating with a range of third parties – landlords and managing agents, building management companies, insurance firms and brokers, and contractors and suppliers – to keep standards high and secure genuine value for the business. You’ll also line-manage our Office Co-ordinator – sharing out the day-to-day running of the office between you and supporting their development – so it’s a great role for someone who enjoys leading as well as getting stuck in

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About Diversified UK & Europe

We're a Brighton-based events company, part of the global Diversified Communications group — connecting, educating and strengthening business communities through market-leading trade shows, industry awards, digital products and publications. We organise 20 in-person trade events and 4 industry awards across a range of sectors, creating the kind of valuable business connections that help companies grow. With a team of around 100 people, we're large enough to offer variety and structure, but small enough that individuals make a real difference. We’ve won Employer of the Year two years running (2025 and 2026) — not because we tick boxes, but because we genuinely invest in our people. Flexible working, a collaborative culture, and a leadership team that listens are things we’re proud of, not just things we say.

What You’ll Be Doing:

• Building & facilities management – acting as the on-site point of contact for everything office, facilities and building-related – responding quickly, overseeing works in person, and keeping the workplace running smoothly.
• Managing third-party relationships – liaising and negotiating with landlords, managing agents, building management companies, insurance firms, brokers, contractors and suppliers – reviewing contracts, holding partners to account, and securing value for money.
• Health & safety – owning workplace risk assessments, fire safety, first aid and incident reporting, and acting as our designated on-site First Aider and Fire Marshal.
• Front of house & office operations – managing reception and visitors, meeting rooms, office access and security and space planning, coordinating travel and accommodation when needed, and helping new starters settle in from day one.
• Leading the team – line-managing our Office Co-ordinator – dividing up day-to-day responsibilities, providing cover, and supporting their development.
• Budget & suppliers – managing the office budget and suppliers (cleaning, utilities, consumables and equipment), tracking spend and reporting on performance.
• Technology support – providing first-line, on-site IT support (password resets, software, printers, hardware), managing escalation to our external IT provider, supporting home and hybrid workers with equipment and remote access, and looking after Wi-Fi, telephony, video conferencing, new-starter setup and the IT asset and PC-renewal programme.
• Supporting our people – through daily in-person contact, being an early point of contact for the team, helping organise internal events and socials, and escalating any wellbeing or people concerns to HR.

What We’re Looking For:

• We’re not after a perfect CV — we’re after the right person. You’ll probably be:
• Strong building and facilities management experience, with the confidence to take full ownership of a busy office and its premises.
• A proven ability to liaise and negotiate with third parties – landlords, managing agents, building management companies, insurance firms, brokers and contractors – getting the best outcome and value for the business.
• Solid health & safety knowledge, and willingness to act as First Aider and Fire Marshal (training provided where needed).
• Confident first-line IT support skills and a practical, get-stuck-in approach to office technology, and comfortable with everyday software such as Word, Excel and Teams.
• Some experience of managing, mentoring or coordinating others – you’ll line-manage our Office Co-ordinator.
• Strong communication and interpersonal skills, and the discretion to handle confidential information sensitively.
• A hands-on, visible, people-first manner – someone who genuinely enjoys being on-site and at the centre of office life.
• Highly organised, calm under pressure, and able to juggle competing priorities without dropping the ball.

What’s in It for you:

We know you have options, so here’s why people enjoy working here:

• A role with real ownership — you’ll be trusted to get on with it, not micromanaged.
• 25 days holiday plus bank holidays — and we close over Christmas and New Year on top of that.
• An employer pension contribution of up to 10% — significantly above the statutory minimum and one of the most generous schemes you’ll find at a company of our size.
• A discretionary company bonus scheme — when the business does well, everyone shares in that success.
• A comprehensive wellbeing package including a cash health plan, EAP, life insurance, critical illness cover, bereavement support, and a contribution towards gym membership or a wellbeing app.
• Flexible start and finish times, so you can work around your life.
• Hybrid working — a genuine blend of Brighton office and home.
• Cycle to Work scheme and Electric Car Scheme
• Ongoing professional development — in-house training, curated programmes, and dedicated self-directed learning time.
• A paid volunteering day to give back to a cause that matters to you.
• Genuinely family-friendly policies, including enhanced maternity and paternity leave
• A colleague referral scheme — because the best people often know the best people
• Regular social events — from book clubs and game nights to our annual Star Awards and Christmas party
• A two-time Employer of the Year winner (EN Awards 2025 & 2026) — an accolade that reflects how we actually treat our p eople

Diversified Business Communications UK is an equal opportunities employer, committed to building a diverse and inclusive team. We do not discriminate on the basis of any protected characteristic under the Equality Act 2010. Your application data will be processed under UK GDPR and retained for up to six months. You may request deletion at any time by contacting us on 01273 645110. All offers are subject to satisfactory references, and candidates must be authorised to work in t he UK.