Charity Manager
Charity and Staff Management
- Delegated responsibility for the day-to-day running of the charity, office administration, line management and supervision of the small staff team
- Liaison with HR support service, supported by the Chair and Treasurer
- Lead on digital development and liaison with external IT support service
- Lead on monitoring, evaluation and learning
- Lead on dealing with any concerns, complaints, or safeguarding issues, and act as the charity's Designated Safeguarding Lead, supported by the Safeguarding Trustee and Chair
- Maintain the charity's Risk Register
Strategic Development
- Operational implementation of the Board-led Strategic Plan including providing regular reports for trustees and members as required
- Develop and manage annual operational plans and reports, supported by the Trustees
- Working with the Client Representative Trustees, support clients (Disabled people with Assistance Dogs) to participate in the charity's development
- Manage accreditation with Assistance Dogs International and standards
Promotion and Communications
- Promote the work of the charity positively and proactively, manage and ensure consistency of the charity brand across communications
- Liaison with Assistance Dogs International, Assistance Dogs UK (ADUK) and fellow member organisations, including attendance at ADUK meetings
- Maintain and develop key relationships, supported by relevant staff and trustees
- Manage communications with members (clients and trainers)
Finance and Fundraising
- Work with the Treasurer and relevant staff to support the management of annual budgets, financial reporting and monitoring
- Operational implementation of the Fundraising Strategy, working with relevant staff and trustees
Governance and Compliance
- Support the Board of Trustees to ensure high standards of governance and compliance with all legal requirements affecting the charity
- Support the development of new processes, procedures and policies, with regular monitoring and reviews
- Health and Safety lead, responsible for completing any RIDDOR paperwork as and when required