Apprentice Software Developer

This role offers hands-on experience supporting a business-critical ERP platform, providing an excellent opportunity to develop skills in software support, troubleshooting, databases, low-code development, software development using the Microsoft Technology stack and testing while working alongside experienced developers and analysts.

Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working as a software developer or who holds either a degree or Master’s degree in Computer Science or Software Engineering will not be eligible.

You will also need to commit to completing a Level 4 Software Developer Apprenticeship.

Start date: asap, therefore it is unlikely to be suitable for someone who is currently studying A Levels or a college course which is due to finish summer 2027.

Key Responsibilities

• Provide first-line technical investigation and support for software issues raised by Business Analysts, key users, and business teams.
• Assist senior support developers in diagnosing, troubleshooting, and resolving application defects and support requests.
• Learn and apply software debugging techniques across FreshTrade (internal ERP) applications, APIs, and supporting services.
• Gain practical experience working with databases, including running queries, analysing data issues, and validating fixes.
• Support software testing activities by reproducing issues, verifying fixes, and assisting with user acceptance testing.
• Contribute to application enhancements, maintenance tasks, and small development activities under the guidance of senior developers.
• Maintain accurate documentation of incidents, solutions, technical procedures, and knowledge base articles to support continuous improvement.
• Build technical skills in the organisation's software development platforms, programming languages, development tools, and software development lifecycle processes

Skills and Behaviours

• Proven interest in software development and technology.
• Prior exposure to coding (school, college, online courses or personal projects).
• Basic understanding of web technologies (HTML, CSS, JavaScript)
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Attention to detail and accuracy.
• Ability to work independently and as part of a team

Location: We are based in the Custard Factory in Birmingham (B9 4AA). We do offer hybrid working however this is at the discretion of the line manager therefore, the successful candidate will have a commute of 1hr 15 mins or less. The role is not open to candidates that would need to relocate to meet this requirement.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

• 7 GCSEs (or equivalent) inc Maths and English GCSE, grade A*- C / 9-4 (or equivalent) (Essential)
• Maths, Science, Computer Science or similar A Level, grade A - C (Essential)