Administrative Assistant
Job summary
We are looking for an experienced Administrator to join the Dorset Pain Management Service. The successful candidate will have excellent communication skills to deal with patients both face to face and via the telephone.
The Dorset Pain Management Service is a vibrant service, consisting of an inter-professional team working pan-Dorset. We offer individual interventions and group programmes in various locations county wide; these are delivered by two teams across the county. The staff mix includes pain consultants, psychologists, specialist physiotherapists, pain and mental health nurses and occupational therapists, therapy assistants, trainees from various departments and our hardworking admin support team.
This is a job share / part time role, being 15 hours per week. The post holder may be required to work flexibly to meet the needs of the service.
Please feel free to get in touch with the team for further details about the post on 07747020491.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.
Main duties of the job
To build key relationships with Administrative staff, clinical staff and others from public organisations such as GP practices, and members of the public.
To maintain accurate records of patients personal data via SystmOne.
To attend any administrative meetings or service meetings as required.
To use Microsoft Office packages such as Word, Excel, PowerPoint and Publisher.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net
Person Specification
Knowledge, skills and training
- Good standards of English/ Maths GCSE or equivalent
- Ability to work multitask
- Good communication skills (written, verbal and telephone manner)
Information Technology
- Good working knowledge of computer programmes (Microsoft word, Excel, Outlook).
Job specific experience
- Previous office experience or work in a similar environment
Additional requirements
- Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Littlemoor Health Centre
Louivers Road
Weymouth
DT3 6SA
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us