Mental Health Support Worker
Job summary
The Intensive Psychological Therapies Service is a forward thinking, recovery-focussed, dynamic individual and group treatment service for people with complex trauma and long-standing interpersonal difficulties. Our therapies include Dialectical Behaviour Therapy (DBT), Radically Open DBT (Ro-DBT), Cognitive Analytic Therapy (CAT) and Eye Movement Desensitisation and Reprocessing (EMDR).
We are seeking to recruit an enthusiastic Mental Health Support Worker to join our team for up to 37.5 hours per week to support the multi-disciplinary team with a wide variety of tasks. The role may be split into 2 part time positions.
Main duties of the job
The postholder's main responsibility will be for the administration of the Skills webinars including managing the designated email inbox, liaising with service users and staff, setting up and sending the MS Teams links and any associated material, recording attendance on the electronic patient system, processing referrals and providing data relating to the webinars.
Currently the role is based at Branksome Clinic in Poole.
Training, supervision and research are given a high priority within the service. IPTS has close links with both Southampton and Bournemouth Universities and are often involved in outcome and process research projects. In 2000 we were awarded an NHS Beacon for being a model of good practice. We are a multidisciplinary team, dedicated to providing high quality, evidence-based therapies for this patient group.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Person Specification
Educational / Qualifications
- Professional knowledge acquired through diploma or NVQ 3 Health and Social Care or equivalent and clinical placements, supplemented by formal teaching and clinical supervision of practice.
Information Technology
- Good working knowledge of Microsoft Office (Word, Excel, Teams, PowerPoint and Outlook), normally obtained through practice or practical training
- Experience with using Electronic Patient Record Systems, e.g., RiO
Job specific experience
- Evidence of excellent written and verbal communication skills with the ability to communicate across all levels of the organisation demonstrating good attention to detail.
- Experience of clinical audit
Skills, Experience and Knowledge Base
- Experience with adults who have complex trauma and long-standing interpersonal difficulties
- Experience/knowledge of the use of psychometric tools to assist in assessment
Additional Requirements
- Demonstrate a high level of interpersonal skills, self-awareness, sensitivity, tact and empathy in all communications
- Reliability, personal organisation and good time management. Ability to manage own workload, plan and prioritise client workload and group sessions, working both independently and within the therapeutic team.
- Experience of running client groups.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Branksome Clinic
51a Layton Road
Poole
BH12 2BJ
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us