Weymouth Community Hospital Team Administrator
Job summary
We are looking for an enthusiastic and organised Team Administrator to join the Weymouth and Portland Admin Team. Working alongside a full-time Team Administrator at Weymouth Community Hospital, you will play an important role in supporting the smooth and efficient running of the service by providing high-quality administrative and secretarial support to the clinical team, as well as the Operational Heads of Department across the locality, as required.
Working as part of a professional and supportive administrative team, the post holder will play a vital role in ensuring the smooth day-to-day operation of services. The role requires the ability to manage sensitive, confidential, and occasionally urgent information with discretion, professionalism, and sound judgement.
The post holder will also work flexibly to provide cross-cover and administrative support across a range of services, including the District Nursing and Anticoagulation teams, helping to maintain service continuity during periods of annual leave, sickness, or increased service demand.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
Main duties of the job
- Provide administrative and secretarial support to clinical teams and Operational Heads of Department.
- Handle confidential, sensitive, and urgent information appropriately, maintaining discretion at all times.
- Work as part of a professional administrative team to support service delivery.
- Act as a point of contact for patients, carers, staff, and external agencies, delivering a friendly and professional service.
- Respond to enquiries efficiently, sensitively, and in a timely manner.
- Support a positive patient experience through excellent communication and customer service.
- Maintain effective working relationships with colleagues and stakeholders across services.
- Organise and prioritise workloads to meet service demands and deadlines.
- Maintain accurate records and undertake a range of administrative tasks to support the effective running of the service.
- Provide cross-cover for the District Nursing and Anticoagulation teams as required, ensuring continuity of service during staff absences and periods of increased demand.
- Work flexibly across services to meet the operational needs of Weymouth Community Hospital and locality teams.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Job description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net
Person Specification
Information Technology
- Demonstrates experience of word processing and spreadsheets. Good standard keyboard skills and knowledge of Microsoft Office and Microsoft Teams.
Knowledge, skills and training
- Educated to GCSE Level or equivalent
- Well-developed experience in communicating effectively with professionals within and outside of the NHS
- RSA 2 keyboard skills, audio typing and word processing or equivalent experience
Job Specific
- Experience of working within a similar office environment
- Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively
- Experience of organising meetings and transcribing minutes
- Knowledge of NHS organisation and protocols
- Knowledge of working within a team
Personal Qualities/Attributes
- Good time management skills e.g. To be able to work to tight deadlines
- Good organisational skills and ability to organise own workload
- Willing to undertake further training as required by the Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Weymouth Community Hospital
3 Melcombe Avenue
Weymouth
DT4 7TB
United Kingdom
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us