Junior Project Manager

Junior Project Manager

High Wycombe, HP12 3BQ

E23,OOO to £27,000

Established since 1998, our client is a well-known and highly regarded supplier of B2B telecommunications, supplying leading edge technology throughout the UK, with a turnover in excess of f23.5m.

Following an intensive training period the successful applicant will be responsible for a smooth and seamless provision of telecom services, which will involve managing the process from contact with the customer through to full set up of the contracted service(s) to the customer's satisfaction.

The Role

The day to day role will involve contract scrutiny, customer contact and ordering services as specified from the relevant suppliers via CRM system within agreed SLA's. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience with the 5G service.

The role will involve:

Order management and provisioning

Tracking orders

Testing and service delivery

Liaise with customers, suppliers and engineers

Escalated issue handling

Progress reports

Account set up

The Candidate

To be considered for this role, you will have the following skills and experience:

Strong communicator at all levels (oral and written)

Strong organisational skills

Ability to multi-task

Tact and diplomacy

Good telephone manner

Ability to meet deadlines

Aptitude for following/adhering to procedures

Ability to understand and carry out detailed instructions

Numerate and literate

Experience, Education and Qualifications:

Having worked within the telecom industry would be desirable, but not essential as full training will be given.

Minimum GCSE level Maths and English

Basic skill level of Microsoft Word and Excel

Benefits:

A competitive basic salary from £23,OOO to £27,000 per annum DOE.

Commission after qualifying period

Training and development plans.

Staff bonuses and holiday incentives

If you feel you have the skills for this Junior Project Manager role, please send your CV or call us for details.