Product Manager

About Us

Dragonpass is a leading provider of travel and lifestyle benefits for frequent flyers and global citizens. We’re a B2B2C business offering a suite of premium travel and lifestyle benefits through our enterprise clients, who pass these benefits on to their end customers.

Role Overview

We’re hiring a Product Manager to own a key value stream of the user journey. You’ll work with cross-functional teams of engineers, designers, and delivery to build products that bring greater value to customers and commercial value to Dragonpass. This role is central to shaping user experiences, driving product strategy, and ensuring solutions are user-centred and aligned with business goals.

Why This Role Matters

You will:

• Lead and drive a key area of the product, defining success and prioritising opportunities
• Collaborate across teams to develop product vision, roadmap, and deliver against goals
• Gather and analyse data from multiple sources to identify trends and inform decisions
• Conduct user interviews and market research to uncover pain points and opportunities
• Influence strategy and progress across partner functions, enhancing collaboration
• Communicate product strategy and progress with clarity to all stakeholders
• Support the growth of other PMs and team members through mentorship and sharing learnings

Your impact will directly influence customer experience, product performance, and the long-term success of Dragonpass.

What We’re Looking For

• Experience managing products through the full lifecycle, typically gained through 3+ years in Product Management or equivalent relevant experience.
• Experience leading cross-functional product teams across a full product line
• Proven ability to manage products through the full lifecycle
• Strong data analysis skills and evidence-led decision making
• Experience integrating diverse requirements into coherent product strategies
• Confident communicator, able to bring clarity to complex messages
• Experience using agile methodology
• Ideally, experience in the travel or loyalty sector

You’re hands-on, accountable, and motivated by continuous improvement. You balance strategic thinking with day-to-day operational realities and bring a people-first, inclusive approach to leadership and product delivery.

Inclusivity Statement

We’re committed to building an inclusive workplace and welcome applications from people of all backgrounds and experiences.