Sales Operations Senior Lead

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.TescoMediaistheultimatemediapartnertobrands.Builtonunrivalledcustomerinsight,it’samediaownerwithsoul,scale,andstorytellingpower.TescoMediahelpsbrandsandagenciesconnectmeaningfullywithcustomers,drivecreativeeffectiveness,andgrowatthepointofpurchase.ThroughTesco,theUK’slargestgroceryretailerwithover24millionClubcardhouseholds-representingnearlyeveryhomeintheUK-TescoMediaoffersbrandsanunparalleledviewintothemotivationsandbehavioursofthenation.Itisperfectlypositionedtosolvebusinesses’greatestmarketingchallenges,unlockinggrowthbyenablingbrandstoconnectwithcustomersinmeaningfulwaysonline,in-storeandviaitsoffsitepartners,allwhileenhancingtheshoppingexperienceforitscustomers.We’relookingforatalentedSalesOperationsSeniorLeadwhoexpectsmorefromtheircareer.SittingwithintheDemand & Supply team, this role plays acriticalpartinenablingsalessuccessthroughdata-driveninsight,performanceanalysis,andoperationalexcellence.You will partner closely with Sales, Product, and Finance teams to optimise sales performance, improve processes, and unlock growth opportunities for global advertisers. This is a highly impactful role that sits at the heart of our commercial strategy—helping toshapehowwemeasuresuccess,identifyopportunities,andscaleeffectively.What you’ll be working onAnalyse and interpret sales performance data, providing clear insights to identify growth opportunities across clients and categoriesDevelop a deep understanding of sales performance, running regular deep dives and working sessions with sales teams to drive improvementsPartner with cross-functional teams, including Finance and Product, to design and deliver dashboards and reporting frameworksOwn and evolve sales performance reporting, ensuring stakeholders at all levels have access to accurate, actionable insightsMonitor and evaluate key sales KPIs, using data to inform decision-making and future strategySupport sales planning processes, including budgeting, forecasting, and performance trackingOptimise sales processes, identifying efficiencies and improving ways of working across teamsShape the future of sales tooling, including CRM systems and data infrastructure, by defining requirements and driving enhancementsWhat we’re looking forExperience in a sales operations, analytics, or consulting role, ideally within a media, retail media, or advertising environmentStrong commercial acumen with a proven ability to support revenue growth through data and insightExperience partnering with sales teams and senior stakeholders to influence decision-makingSolid understanding of the digital or retail media landscapeExcellent data analysis and storytelling skills, with the ability to translate complex data into actionable insightsExperience working in cross-functional environments and managing multiple stakeholdersFamiliarity with CRM systems and reporting toolsWhat you can expect from usWe won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)