Dynamics 365 Business Central Support Consultant
Location: Remote/Occasional on‐site (UK‐based applicants only)
Company: Dynamics Connect
Salary: Competitive, depending on experience
Dynamics Connect is a UK‐based Microsoft Dynamics 365 Business Central partner, delivering modern, scalable ERP solutions across a wide range of industries. As our customer base expands, we’re looking for an enthusiastic Support Consultant who wants to grow into a hands‐on implementation consultant over time, or become support team lead.
If you love problem‐solving, learning new features, and helping customers make the most of Business Central - this is your perfect next step.
Day-to-Day Role
As a Business Central Support Consultant, you will be the first point of contact for customer enquiries while gradually building the skills needed to progress into full consulting.
- Provide support for Dynamics 365 Business Central users across Finance, Inventory, Purchasing, Warehousing and Manufacturing
- Investigate issues, replicate problems, raise tickets, and resolve queries efficiently
- Work with senior consultants to escalate complex issues and learn root‐cause analysis
- Help customers optimise their Business Central usage by identifying improvements and system enhancements
As your skills grow, if you want to move to consultancy, you’ll be trained and mentored in:
- Requirements gathering and documenting customer needs
- System configuration, setup, and process mapping
- Data migration support
- Testing, UAT assistance, and go-live readiness
- Shadowing senior consultants on implementations and workshops
- Learning best practices across Finance, Manufacturing, Inventory, and Warehousing modules
- Build strong relationships with end-users
- Deliver walkthroughs, guide customers through features, and help them adopt new functionality
- Communicate clearly and professionally via Teams, email, and phone
What We're Looking For
You don’t need to be a fully-fledged consultant - this role is perfect for someone who has solid Business Central (or NAV) experience and wants to grow.
Essential
- Experience supporting or using Dynamics NAV or Dynamics 365 Business Central
- Good understanding of Finance, Inventory, Purchasing, Manufacturing, or Warehousing
- Strong analytical and problem‐solving skills
- Excellent communication and a customer-first mindset
- Eagerness to learn and develop into a consulting role or becoming Support Team Lead
Desirable
- Exposure to Power BI, Power Apps, or Power Automate
- Experience with 3rd‐party apps such as Tasklet, Continia, etc.
- Basic reporting, or extension knowledge (not essential)
Why Join Us?
- Clear career pathway into Implementation Consulting or Support Team Lead
- Training, mentoring, and hands-on experience across multiple modules
- Work with a friendly, growing UK partner delivering modern Business Central solutions
- Remote-first culture with flexibility
If you're ready to take the next step in your Dynamics Business Central career, apply today or reach out for a confidential chat.
No agencies.