Control-M Senior Administrator

Key Responsibilities:

Upgrade Maintenance

• Upgrade core Control M components e.g. Control M Enterprise Manager and Control M Server with minimal service disruption
• Integrate supplementary modules such as Workload Change Manager Workload Archiving and Workflow Insights into existing environments to maximize system performance

System Health Monitoring

• Proactively manage the health of the Control M environment by continuously monitoring core components and identifying issues before they become service impacting
• Utilize observability tools e.g. AppDynamics Splunk Thousand Eyes to analyze system performance and optimize operations

Testing Deployment

• Develop and execute comprehensive functional and non functional test cases for major changes such as version upgrades or the deployment of new Control M Agent Plug Ins
• Employ scripting e.g. Python PowerShell to package and deploy new Control M Agent versions across the enterprise

Documentation Collaboration

• Create detailed technical documentation and diagrams to support system maintenance and troubleshooting efforts
• Collaborate effectively with cross functional teams and key stakeholders to ensure seamless system integration and project delivery

Mentoring Continuous Improvement

• Mentor and up skill team members by conducting gap analyses facilitating knowledge sharing sessions and developing tailored training plans
• Troubleshoot and resolve production issues swiftly to maintain high system availability and performance

Qualifications:

Technical Expertise

• Demonstrable experience in upgrading and maintaining core Control M components
• In depth knowledge of Control M modules including Workload Change Manager Workload Archiving and Workflow Insights
• Hands on experience with observability tools such as AppDynamics Splunk and Thousand Eyes
• Broad IT infrastructure background with proven experience managing Oracle databases
• Proficiency in scripting languages e.g. Python PowerShell for automation and deployment tasks

Certifications Methodologies

• BMC Certified Associate in Control M 21x for Administrators
• Familiarity with agile methodologies DevOps practices and ITIL frameworks

Additional Desirable Skills

• Expertise in capacity planning and performance tuning for Control M environments
• Experience implementing security best practices within Control M including regular audits and compliance checks
• Proven ability to manage backup disaster recovery and business continuity planning for Control M components
• Strong problem solving skills and a continuous improvement mindset
• Excellent communication skills and a collaborative approach to working with diverse teams

Mandatory Skills : .Net Framework, Angular, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, Bash/Shell scripting, BMC Control-M, BMC Helix ITSM, C, C#, C++, Cassandra, Cognos Analytics, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft) Testing, Flexcube technical PL/SQL, Grafana, IBM Tivoli Workload Scheduler, IIS Server, Java, JavaScript, JBoss, Jenkins, Jira Service Desk, Kafka, Kibana, Knowledge Management, Kubernetes, Mainframe - Cobol/JCL, Mainframe Autosys, Major incident management, Microservices, MongoDB, MS SQL Server, MSBI-SSRS, MySQL, Nginx, Oracle DB Administration, PostgreSQL, PowerBI, Problem Management, Prometheus, Python, React, ServiceNow ITSM, ServiceNow-Event Management, ServiceNow(ITOM ITSM and other) Functional Testing, Shell Scripting, Splunk, SpringBoot, Tomcat-Apache, VB.Net, Websphere, Windows Server